Practice Manager

NHS; Northampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

An established industry player is seeking a highly motivated GP Practice Manager to oversee the daily operations of a busy surgery. This role involves managing staff, finances, and ensuring high-quality patient care. You'll play a crucial part in maintaining compliance with NHS regulations and CQC standards while fostering a supportive environment for staff and patients alike. If you have a strong background in healthcare management and a passion for improving patient services, this is an exciting opportunity to make a real difference in your community.

Qualifications

• Experience in GP practice or NHS management role is essential.
• Strong leadership and organizational skills required.

Responsibilities

• Oversee daily operations and ensure compliance with NHS regulations.
• Manage finances, including budgets and payroll.
• Recruit and train practice staff.

Skills

Leadership Skills

Organizational Skills

Financial Management

Interpersonal Skills

Problem-Solving Skills

Education

Degree in Healthcare Management

Diploma in Business Administration

Tools

SystmOne

Job description

Job Summary

We are seeking a highly motivated and experienced GP Practice Manager to oversee the daily operations of our busy Favell Plus GP Surgery. The successful candidate will be responsible for ensuring the smooth running of the practice, managing staff, overseeing finances, and ensuring high-quality patient care.

Main duties of the job

Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

About Us

The practice is situated within the Weston Favell Primary Care Centre in the Eastern District of Northampton. The centre offers a wide range of additional services such as physiotherapy, podiatry, leg ulcer clinic, midwifery, phlebotomy (taking blood) and dental services.

Our teamis dedicated to provide high standards of continued healthcare needs and thrive to approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Date posted

11 April 2025

Pay scheme

Other

Salary

£35,000 to £50,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A5509-25-0000

Job locations

Billing Brook Road

Weston Favell

Northampton

Northamptonshire

NN3 8DW

Job Description

Job responsibilities

Operational Management- Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

HR & Staffing- Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

Job Description

Job responsibilities

Operational Management- Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.

Financial Management- Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.

HR & Staffing- Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.

Patient Services- Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.

Regulatory Compliance- Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.

IT & Systems Management- Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.

Strategic Development- Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

Person Specification

Qualifications

Essential

• Previous experience in a GP practice, healthcare setting, or NHS management role.
• Strong leadership and organisational skills with the ability to multitask and problem-solve.
• Knowledge of NHS contracts, CQC requirements, and GP practice operations.
• Experience in financial management, HR, and compliance.
• Excellent interpersonal and communication skills.
• Proficiency in practice management software (e.g, SystmOne) is desirable.
  
  

Desirable

• A degree or diploma in Healthcare Management, Business administration, or a related field.
• Experience working within Primary Care Networks (PCNs).
• Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.
  
  

Person Specification

Essential

• Previous experience in a GP practice, healthcare setting, or NHS management role.
• Strong leadership and organisational skills with the ability to multitask and problem-solve.
• Knowledge of NHS contracts, CQC requirements, and GP practice operations.
• Experience in financial management, HR, and compliance.
• Excellent interpersonal and communication skills.
• Proficiency in practice management software (e.g, SystmOne) is desirable.
  
  

Desirable

• A degree or diploma in Healthcare Management, Business administration, or a related field.
• Experience working within Primary Care Networks (PCNs).
• Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weston Favell Primary Care Centre - Favell Plus GP Surgery

Address

Billing Brook Road

Weston Favell

Northampton

Northamptonshire

NN3 8DW

Employer's website

https://www.westonfavellsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Weston Favell Primary Care Centre - Favell Plus GP Surgery

Address

Billing Brook Road

Weston Favell

Northampton

Northamptonshire

NN3 8DW

Employer's website

https://www.westonfavellsurgery.nhs.uk/ (Opens in a new tab)