Practice Manager

ecruit; Birmingham; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

An innovative firm is seeking a Practice Manager to lead operations in a creative landscape architectural design studio. This strategic leadership role involves managing studio operations, supporting HR, and ensuring compliance with health and safety standards. The ideal candidate will have over five years of experience in practice operations, strong leadership skills, and a proactive approach to problem-solving. Join a dynamic team and help shape the future of the studio while driving operational improvements that enhance efficiency and support a talented group of designers and planners.

Qualifications

• 5+ years’ experience in practice operations or studio management.
• Proactive, detail-focused, and solution-driven.

Responsibilities

• Coordinate studio-wide resourcing and workload planning.
• Oversee recruitment, onboarding, and staff wellbeing initiatives.

Skills

People Leadership

Communication Skills

Organizational Skills

Problem-Solving

Detail-Oriented

Education

Bachelor's Degree

Tools

SharePoint

MS Teams

Job description

Practice Manager

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Practice Manager - Competitive Salary - Birmingham, B1 1TT (Hybrid)

The Role

Are you an experienced operations professional with a knack for organisation and people management? Ready to take the lead in shaping the way a creative landscape architectural design studio runs and thrives?

We’re looking for a Practice Manager to join our team and play a key role in helping us operate more efficiently, support our people, and continuously improve the way we work.

This is a strategic leadership role at the heart of the business. Reporting directly to the Directors, you will manage studio operations and support services, including HR, Quality Assurance, Health & Safety, and facilities. You’ll also lead the admin and communications teams, helping maintain high standards across all areas.

Your focus will be both immediate and long-term—ensuring smooth day-to-day running of the practice while helping drive and implement operational improvements that support our team of designers, ecologists, and planners.

If you’re ready to lead from the front and make a meaningful impact, we’d love to hear from you – apply today to take the next step in your career.

Key Responsibilities:

Strategic Operations & Practice Management

• Coordinate studio-wide resourcing, capacity, and workload planning.
• Drive improvements across systems, workflows, and policies.
• Manage QA procedures and internal audits.
• Work closely with Directors and consultants on tenders, compliance, and strategic projects.

People & HR

• Oversee recruitment, onboarding, staff reviews, and wellbeing initiatives.
• Maintain staff records, contracts, payroll changes, and training logs.
• Ensure compliance with employment legislation, Right to Work checks, and insurance requirements.
• Lead admin and support teams, providing guidance and performance oversight.
• Act as key contact for IT providers, software subscriptions, and equipment management.
• Coordinate calendars, meetings, events, and internal comms.

Facilities & Compliance

• Oversee day-to-day office operations and act as the liaison with landlords.
• Manage Health & Safety, audits, training, and lone working procedures.
• Organise office relocations and maintain contracts for suppliers and services.

The Person

• 5+ years’ experience in practice operations or studio management
• Strong people leadership and communication skills
• Proactive, detail-focused, and solution-driven
• Experience with tools like SharePoint, MS Teams, and similar systems
• Comfortable managing a broad remit and juggling priorities

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Other

• Industries

  Staffing and Recruiting

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