Practice Manager

JR United Kingdom; Leicester; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading company in Leicester is seeking a Practice Manager to oversee office operations and manage a team. The role involves client engagement, ensuring workflow efficiency, and providing excellent customer service. Ideal candidates will have experience in business accounts and strong communication skills. The position offers a negotiable salary starting around £35k, with benefits including health support and flexible working options.

Benefits

Health Assured Employee scheme

25 days holiday plus statutory holidays

Training opportunities

WFH on Mondays

Qualifications

• Experience in managing and training employees.
• Ability to conduct client meetings and maintain relationships.
• Knowledge of Business Accounts and Tax Returns.

Responsibilities

• Managing the office and team, ensuring workflow and deadlines are met.
• Building relationships with clients through strong interpersonal skills.
• Reviewing work rather than doing it yourself.

Skills

Managing Employees

Client Meetings

Business Accounts

Tax Returns

Communication Skills

Customer Service

People Skills

Education

AAT

ACCA

QBE

Tools

Quickbooks

Sage

VT

TaxCalc

Excel

Job description

Practice Manager Vacancy

Are you aligned with our values?

• Show you really care – in all aspects of your life.
• Team centred - like the Musketeers, all for one and one for all.
• Client focused - ability to empathise and align with our clients' aspirations.
• Ownership - take responsibility and avoid blaming or making excuses.
• Solution mindset - look for answers and solutions, not problems.

If so, you will work with small businesses (sub £3 million turnover) from our Leicester East office, helping them use their numbers to achieve their dreams with the best tech and apps, providing excellent customer service.

The main role involves managing the office and team, including outsourced staff, ensuring workflow and deadlines are met, and reviewing work rather than doing it yourself. Building relationships with clients through strong interpersonal and communication skills is key.

Skill requirements:

• Experience in managing and training employees.
• Ability to conduct client meetings and maintain relationships.
• Knowledge of Business Accounts and Tax Returns (Corp Tax/Self-Assessment).
• Proficiency in Quickbooks, Sage, VT, TaxCalc, and Excel.
• AAT, ACCA, or QBE qualification or part-qualified.
• Ability to meet deadlines with a focus on continuous improvement.
• Excellent communication skills and personable manner.
• Customer service orientation and a proactive attitude.
• Strong people skills and positive attitude.
• Full driving license and car access preferred.

Salary is negotiable based on experience, starting around £35k. Working hours are 9:30 am to 5:00 pm Monday to Thursday, and 9:30 am to 4:30 pm on Friday. Benefits include Health Assured Employee scheme, 25 days holiday plus statutory holidays, training opportunities, and WFH on Mondays.

Please send your CV, cover letter, notice period, and salary expectations to [emailprotected]. Note: This is a face-to-face role requiring attendance at our Leicester office; we do not accept applications from outsourcers or remote workers.