Practice Manager

TaxAssist Accountants Leicester; Leicester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in Leicester seeks a Practice Manager to oversee office operations and team management. The role focuses on client relationships and ensuring excellent service while leveraging technology to assist small businesses. AAT or ACCA qualifications are preferred, and a long-term opportunity to take over the practice is available.

Benefits

Health Assured Employee scheme

25 days holiday plus statutory holidays

Access to training courses

Qualifications

• Managing and training employees; experience essential.
• Knowledge of Business Accounts and Tax Returns, including Corporation Tax and Self-Assessment.
• Ensuring deadlines are met with a focus on continual improvement.

Responsibilities

• Managing the office and team, ensuring workflows and deadlines are met.
• Building relationships with clients and providing excellent customer service.
• Reviewing work rather than doing it.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Team Player

Education

AAT qualified

ACCA qualified/part-qualified

QBE

Tools

QuickBooks

Sage

VT

TaxCalc

Excel

Job description

Practice Manager Vacancy:

Does the following resonate with you?

Can you identify with our values?

1. Show you really care – in all aspects of your life.
2. Team centred - like the Musketeers, all for one and one for all.
3. Client focused - ability to empathise and align with our clients' aspirations.
4. Ownership - take responsibility and don't blame or make excuses.
5. Solution mindset - look for answers and solutions, not problems. Clients want solutions, not problems!

Does the above describe you?

You will be working with small businesses (sub £3 million turnover) on all aspects of their accounting and tax from our shop front office in Leicester East.

You'll help them use their numbers to achieve their dreams and aspirations by leveraging the best tech and apps, while providing excellent customer service.

The main role involves managing the office and team—including outsourced team members—allocating tasks and ensuring workflows and deadlines are met. Your focus will be on reviewing work rather than doing it.

Ensuring clients are well looked after is essential—interpersonal and communication skills are very important as this role is about building relationships with clients, not just producing accounts.

Skill requirements:

1. Managing and training employees; experience essential.
2. Conducting prospective client meetings and maintaining/building relationships with existing clients.
3. Knowledge of Business Accounts and Tax Returns, including Corporation Tax and Self-Assessment.
4. Experience with QuickBooks, Sage, VT, TaxCalc, and Excel.
5. AAT qualified, ACCA qualified/part-qualified, or QBE.
6. Ensuring deadlines are met with a focus on continual improvement and efficiency.
7. Excellent telephone manner; personable and presentable.
8. Providing excellent client service and going the extra mile.
9. Positive attitude, problem-solving skills, team player.
10. People skills and attitude are paramount.
11. Full Driving Licence and access to a car preferred.
12. Salary negotiable depending on experience.
13. Long-term opportunity to take over the practice from the current franchisee is realistic.

Additional details:

1. Pay circa minimum £35k upwards.
2. Working hours: 9:30 am to 5:00 pm Monday to Thursday, 9:30 am to 4:30 pm Friday.
3. Health Assured Employee scheme.
4. 25 days holiday plus statutory holidays.
5. Access to training courses provided by the TaxAssist support centre to support your career and study plans.
6. WFH: all staff work from home on Mondays.

Please email your CV, a covering letter outlining what you can offer us, your notice period, and your salary expectations to [e-mail].

Note: NO OUTSOURCERS OR REMOTE WORKERS. This is a face-to-face, office-based role requiring attendance at our Leicester office.