Practice Manager

Henry Schein; Crawley; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

GDC fees paid

Professional indemnity paid

CPD opportunities

Employee assistance programme

Funding for courses

Free Dentinal CPD

Job summary

Henry Schein, Inc. is seeking a proactive Dual-Site Practice Manager to lead two private dental practices in Crawley and Coulsdon.

You will oversee day-to-day operations, develop teams, manage performance and costs, maintain regulatory standards, and ensure a high-quality patient experience across both sites. The role requires strong leadership, excellent communication, and the ability to juggle priorities across two locations while delivering steady growth and service excellence.

Qualifications

• At least 1 year in dental industry, ideally in a management or senior role.
• Proven experience in dental practice management and daily operations.
• Strong financial oversight and cost control.
• Excellent people management and leadership.
• Knowledge of HR regulations and compliance.
• Understanding of CQC requirements and compliance.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proficient IT skills with SOE, Word and Excel.

Responsibilities

• Oversee day-to-day running of two practices.
• Lead clinical and support teams to maintain patient care quality.
• Manage performance, costs and regulatory standards.
• Ensure both sites operate efficiently and safely.

Skills

People management

Financial & commercial awareness

HR compliance knowledge

Communication skills

Organisational skills

Leadership

Tools

SOE

Microsoft Word

Microsoft Excel

Job description

A new opportunity has become available for a Dual-Site Practice Manager to join two established practices located in Crawley and Coulsdon.

Start date - as soon as possible.

Job Description:
Looking for a positive, energetic and experienced Practice Manager to join the team and lead two established private dental practices in Crawley and Old Coulsdon.
This is an exciting opportunity for an ambitious Practice Manager to take responsibility across two fantastic practices: a 4-surgery practice in Coulsdon and 2-surgery practice in Crawley.
Both practices are well established and situated in excellent locations, with a strong focus on delivering high-quality patient care and creating a positive environment for their teams.
We are looking for someone who is confident in practice management, enjoys working with people and has the drive to support the continued growth and success of both practices.

The Role

As Practice Manager, you will play a key role in the day-to-day running of both practices, working closely with the clinical and support teams to ensure they maintain excellent standards of patient care, compliance and operational performance.
You will be responsible for supporting and developing the teams, managing practice performance and costs, maintaining regulatory standards and ensuring both practices operate efficiently and effectively.

The ideal candidate will have:

• At least 1 year’s experience within the dental industry, ideally in a practice management or senior role
• Proven experience in dental practice management and day-to-day operations
• Strong financial and commercial awareness, with the ability to monitor and manage costs effectively
• Excellent people management and leadership skills
• A good understanding of HR regulations, policies and procedures
• Knowledge and understanding of CQC requirements and compliance
• Excellent written and verbal communication skills, with the confidence to communicate effectively with both patients and team members
• Strong organisational skills and excellent attention to detail
• Good IT skills, including experience with SOE, Microsoft Word and Excel
• The ability to work confidently across two sites and manage competing priorities

We are looking for someone who is:

• Positive, energetic and forward-thinking
• A confident leader who can motivate and develop a team
• Calm, approachable and professional, even in a busy environment
• Highly organised, proactive and solution-focused
• Commercially aware and results-driven
• Well presented, articulate and confident when dealing with patients and colleagues
• Passionate about delivering an exceptional patient experience
• Someone who takes pride in their work and wants to make a genuine difference to the practices they manage

Pay: From £38,000.00 per year, dependent on experience.

You will benefit from:

• Full support for ongoing training and professional development
• Access to CPD opportunities
• GDC fees paid, where applicable
• Professional indemnity paid, where applicable
• Free Dentinal CPD
• Funding, development and training grants available for relevant courses
• Free Employee Assistance Programme
• A supportive environment where team members are encouraged to grow, develop and progress their careers