Practice Group Secretarial Lead - Banking & Disputes

Dentons Canada; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Dentons UK is seeking a capable Practice Group Secretarial Manager (PGSM) to lead the Practice Group Secretarial Support Function for Banking and Disputes in the UK, based in London with travel to Milton Keynes, Glasgow and Edinburgh.

You will mentor Practice Support Executives, coordinate PSWC activities, drive process improvements, and partner with Practice Group Leaders to align operational delivery with firm objectives.

Qualifications

• Experience leading a secretarial or administrative team in a professional services environment.
• Proven ability to drive change and implement process improvements.
• Strong communication and relationship-building across all levels of the firm.

Responsibilities

• Provide direct line management to PSWC and PSE staff, including career conversations and performance management.
• Lead monthly PSWC and PSE meetings, and coordinate agendas, minutes and action items.
• Oversee and optimise BigHand workflow usage for efficient task allocation and completion.

Skills

Team leadership

Change management

Strategic thinking

Stakeholder engagement

Communication

Tools

BigHand

Job description

Dentons UK is seeking a capable Practice Group Secretarial Manager (PGSM) to lead the Practice Group Secretarial Support Function for Banking and Disputes in the UK, based in London with travel to Milton Keynes, Glasgow and Edinburgh.

You will mentor Practice Support Executives, coordinate PSWC activities, drive process improvements, and partner with Practice Group Leaders to align operational delivery with firm objectives.