Practice Development Nurse

HealthHarmonie Ltd; Birmingham; On-site; GBP 42,000 - 60,000; Full time

Job summary

Medinet Group is seeking a Practice Development Nurse to enhance clinical practice across the Adult ADHD service. The role focuses on mentoring, supervision, structured audits, and patient liaison to ensure feedback is handled professionally and supportively.

The PDN will bridge patients and the service, promote reflective practice, and work with senior leaders to implement improvements while upholding safeguarding and data protection standards.

Qualifications

• Registered Nurse with NMC registration and mental health/community nursing experience.
• Experience in supervision, mentoring or practice development within healthcare.
• Strong communication skills with ability to give constructive and supportive feedback.
• Experience handling patient concerns sensitively and professionally.
• Ability to maintain accurate documentation and produce clear reports.

Responsibilities

• Mentoring and supervising clinicians to address complaints or developmental needs.
• Act as patient liaison, providing empathetic, solution-focused responses and updating on actions taken.
• Support regular audits and drive service improvement through data review and feedback.

Skills

NMC Registered Nurse

Supervision experience

Mentoring / practice development

Strong communication

Handling patient concerns

Documentation & reporting

Education

Nursing qualification

Job description

Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses - Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery.

The Practice Development Nurse (PDN) will play a key role in supporting and enhancing clinical practice across our Adult ADHD service. The focus of this role is mentoring, supervision, structured audit activity, and patient liaison.

The PDN will proactively support clinicians through reflective practice and targeted development, particularly where concerns or learning needs have been identified. In addition, they will act as a bridge between patients and the service when concerns are raised, ensuring feedback is handled professionally, empathetically, and constructively.

This position is central to fostering a culture of learning, accountability, and patient-centred care.

Key Responsibilities

1. Mentoring and Supervision

• Provide 1:1 mentoring sessions for clinicians where complaints, concerns, or developmental needs have been identified.
• Work to a clear brief from the Medical Director, Operations Director, and Service Director, focusing on agreed priority areas.
• Observe clinical interactions and review documentation to provide supportive, constructive feedback.
• Promote reflective practice and create a psychologically safe environment for discussion.
• Monitor progress and provide updates to the Medical Director regarding improvements and areas requiring further support.
• Act as a developmental mentor, supporting confidence and safe, effective clinical practice.

2. Patient Liaison and Support

• Act as a point of contact for patients raising informal or formal concerns.
• Respond in a professional, empathetic, and solution-focused manner.
• Maintain accurate records of concerns and actions taken.
• Liaise with clinicians to ensure timely follow-up.
• Provide clear updates to patients to ensure they feel heard and respected.
• Identify recurring themes in patient feedback and share insights with the senior team to inform service improvement.

3. Audit and Service Improvement

• Support the design and delivery of regular, focused audits as directed by the Medical Director.
• Review data relating to prescribing, documentation standards, and overall clinical practice.
• Share findings constructively with clinicians to encourage reflection and improvement.
• Support implementation of practical improvements aligned to audit outcomes.

4. General Responsibilities

• Promote a supportive culture of mentoring and continuous learning.
• Work collaboratively with the Medical Director, Project Director, and Lead Nurse.
• Participate in reflective practice and supervision for ongoing professional development.
• Uphold confidentiality, safeguarding, and data protection standards.
• Champion equality, diversity, and inclusion across all aspects of the service.

Person Specification

Essential

• Registered Nurse (NMC) with experience in mental health, community nursing, or a related field.
• Experience in supervision, mentoring, or practice development.
• Strong communication skills with the ability to deliver constructive and supportive feedback.
• Experience managing patient concerns sensitively and professionally.
• Ability to maintain accurate documentation and produce clear reports.

Desirable

• Experience within ADHD or neurodevelopmental services.
• Knowledge of NICE guidance relating to adult ADHD care.
• Experience supporting clinicians within a remote or digital healthcare setting.

Accountability

The Practice Development Nurse will report directly to the Lead Nurse.

Equality and Diversity

We are committed to fostering an inclusive workplace where all employees are treated with respect and dignity. We do not tolerate discrimination or harassment on any grounds, including age, disability, gender, gender identity, marital status, pregnancy and maternity, race, religion or belief, and sexual orientation. All employees are expected to uphold these values and report any concerns.

Safeguarding

is fundamental to the success in all that we do. The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required.

We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions wherever possible and that appropriate best interest decisions are made when required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.