Practice Assistant - Contract (6 months)

Baker McKenzie; Greater London; Presencial; GBP 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading law firm in Greater London is seeking a full-time Practice Assistant for a 6-month contract. This role involves providing vital administrative support to associates and trainees, managing client intake, and ensuring efficient service delivery. Ideal candidates will have secretarial experience in Real Estate practices and demonstrated proficiency with cloud-based platforms. The role requires a proactive attitude and strong communication skills, making it perfect for those looking to enhance their career within a prestigious legal environment.

Formación

• Strong experience in secretarial roles within Real Estate/Property practices.
• Ability to manage customer expectations and Service Level Agreements.
• Demonstrated proactivity and initiative in a team environment.

Responsabilidades

• Provide administrative services to Associates and Trainees.
• Manage inbox and file documents and emails efficiently.
• Support client intake and billing processes.

Conocimientos

Secretarial experience in Real Estate/Property practices

Experience working with cloud-based platforms

Strong communication skills, both written and verbal

Proficient at prioritization

Strong experience working in a team environment

Strong technical capabilities across Microsoft Office Suite

Herramientas

ServiceNow

Microsoft Office Suite

Descripción del empleo

Join to apply for the Practice Assistant - Contract (6 months) role at Baker McKenzie

The Practice Assistant - Contract (6 months) will provide efficient and effective administrative services to Associates, Trainees and others as part of the Secretarial Services Team (SST).

Main Responsibilities

• Navigate the Service Now portal with confidence
• Proactively build and coordinate relationships with Center-based services, other BM secretaries, and teams
• Utilize and review materials from Service Centers to ensure efficiency and accuracy
• Produce documents for urgent jobs which are not suitable to be done by Document Services
• Serve as a role model and leader; support junior members acting as buddy/mentor
• Manage in-box and file documents and emails into iManage, support hard copy filing
• Print/scan
• Prepare courier packages
• Support on client intake (including engagement letters) and billing
• Manage travel arrangements through the Firm’s travel agency
• Handle calls
• Support on inbox and diary management
• Manage logistics for external meetings, utilize General Administration Services (GAS) for internal meetings
• Support client activities and be in direct contact with clients and their assistants
• Identify and suggest improvements to the way we work
• Undertake specific practice group tasks and requirements to build practice group knowledge
• Liaise with courts and ensure accurate development of court documentation/bundles
• Update contacts in Outlook

Skills and Experience

• Secretarial experience in Real Estate/Property practices
• Experience working with cloud-based platforms that deliver digital workflows; experience using ServiceNow is preferred
• Able to manage customer expectations and meet and exceed Service Level Agreements
• Proficient at prioritization, including providing estimated time for completion of tasks and negotiating additional time where necessary
• Experience in quality management systems and peer review
• Strong experience working in a team environment
• Has advanced and specialized expertise, typically developed through a combination of job‑related training and considerable work experience
• ‘Can‑do’ attitude, can demonstrate proactivity and take the initiative
• Strong technical capabilities across Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint, Access, Teams)
• Interested in career development and advancing both soft, tech and administrative capabilities
• Able to embrace change and challenges
• Able to focus on the delivery of high-quality services
• Strong communication skills, both written and verbal
• Experience in billing and intake procedures is desirable

Reports to: Secretarial Services Leader

Position Type: In Market

Development Framework: Business Support

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Management

Industries: Law Practice