Practice Administration & Operations Coordinator

Allscreens Nationwide Ltd; West of England; On-site; GBP 18,000 - 23,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a General Practice Administration Assistant to provide cross organisational support across Christchurch and Willow Surgeries. The role emphasizes flexibility, front-line administration, and maintaining smooth workflow across teams.

You will handle patient registrations, EMIS workflows, letters, and information governance duties, with a strong customer service mindset, excellent IT skills, and a commitment to confidentiality.

Qualifications

• Organised and able to manage multiple duties within practice administration.
• Strong IT literacy and knowledge of Microsoft Office.
• Ability to communicate clearly in writing and speech.
• Commitment to confidentiality and clinical governance.
• Flexible with work patterns and able to cover varying hours.

Responsibilities

• EMIS document workflow management and patient registrations.
• Handle temporary and new patient registrations; maintain detailed records.
• Support administration across teams to ensure smooth workflows.
• Take minutes and handle NHS/multi-team communications.
• Respond to telephone queries from external health providers.
• Coordinate information governance and patient data handling.
• Support in triage and appointment coordination as needed.

Skills

Resilience

Team collaboration

IT skills

Microsoft Office

Communication

Confidentiality

Flexibility

Customer service

Tools

EMIS

Docman

Klinik System

AccuRx

Job description

Allscreens Nationwide Ltd is seeking a General Practice Administration Assistant to provide cross organisational support across Christchurch and Willow Surgeries. The role emphasizes flexibility, front-line administration, and maintaining smooth workflow across teams.

You will handle patient registrations, EMIS workflows, letters, and information governance duties, with a strong customer service mindset, excellent IT skills, and a commitment to confidentiality.