Patient Services Coordinator - General Practice

Allscreens Nationwide Ltd; Belper CP; On-site; GBP 18,000 - 24,000; Full time

Job summary

Allscreens Nationwide Ltd in Belper is seeking a capable receptionist/administrative assistant to support the GP practice team. You will open/lock premises, manage the appointments system, and handle mail and filing.

You will assist patients with triage forms, allocate appointments, liaise with nurses and clinicians, process repeat prescriptions where applicable, and maintain clean, orderly reception and consulting areas.

Responsibilities

• Opening up/locking up of practice premises and maintaining security
• Maintaining and monitoring the practice appointments system
• Supporting patients to access total triage forms enabling appointment requests
• Assisting the Triage GP in managing patient enquiries and allocating appointments
• Processing and distributing incoming and outgoing mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Registering temporary patients
• Computer data entry/data allocation and collation; recording information
• Initiating contact with and responding to requests from patients and providers
• Acting as a chaperone to clinicians when requested
• Clearing up spillages and maintaining cleanliness of areas
• Providing clerical assistance including word processing, scanning
• Ordering and monitoring stationery
• Dealing with clinical waste
• Keeping reception and notice boards tidy
• Scanning Petty cash transactions

Job description

Allscreens Nationwide Ltd in Belper is seeking a capable receptionist/administrative assistant to support the GP practice team. You will open/lock premises, manage the appointments system, and handle mail and filing.

You will assist patients with triage forms, allocate appointments, liaise with nurses and clinicians, process repeat prescriptions where applicable, and maintain clean, orderly reception and consulting areas.