Power Platform Support Engineer

Mexa Solutions; United Kingdom; Remote; GBP 38,000 - 45,000; Full time

Job summary

Join a leading Microsoft Partner consultancy as a Support Engineer, focusing on Power Platform and SharePoint solutions in a fully remote role. You will be responsible for providing technical support, troubleshooting issues, and enhancing client workflows. Ideal for someone with strong communication skills and experience in customer-facing support roles.

Benefits

Growth opportunities

Variety of projects

Qualifications

• Strong experience supporting Microsoft Power Platform and SharePoint Online.
• Confident in remote consultancy.
• Solid understanding of Office 365 administration.

Responsibilities

• Support external customers across Power Platform tools.
• Troubleshoot SharePoint Online issues.
• Help optimize existing solutions.

Skills

Communication

Problem-solving

Microsoft Power Platform

SharePoint Online

Job description

3 days ago Be among the first 25 applicants

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This range is provided by Mexa Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Mexa Solutions

Up to £45,000 | Fully Remote | Microsoft Partner

You know your way around Power Platform and SharePoint, not just how they work, but how to make them work better.

Whether you're helping a client build smarter workflows, supporting a Power Automate solution, or solving a SharePoint permissions issue, you're the person people rely on to keep things running smoothly.

This is your chance to join a growing Microsoft Partner and IT consultancy, supporting customers across a range of Power Platform and SharePoint Online solutions, all in a fully remote role with plenty of variety and ongoing learning.

What’s in it for you?

• Salary: Up to £45,000
• Location: Fully remote - work from anywhere in the UK
• Tech Focus: All about Power Platform and SharePoint Online, the stuff you’re great at
• Customer-Facing: Build relationships, solve problems, and make a tangible impact
• Growth: Be part of a specialist Microsoft consultancy that invests in people and development
• Project Variety: Get exposure to a wide range of industries and solutions - every day’s a school day

What you’ll be doing:

• Supporting external customers across Power Platform tools, particularly Power Automate and Power Apps
• Troubleshooting SharePoint Online issues, including site config, access, permissions, and workflows
• Helping customers optimise existing solutions or create new ones that improve business processes
• Providing clear technical guidance to both technical and non-technical users
• Logging, owning, and resolving tickets through to completion
• Collaborating with the wider technical team to escalate and resolve complex issues
• Sharing best practices and contributing to internal knowledge bases

What you’ll bring to the table:

• Strong experience supporting Microsoft Power Platform and SharePoint Online
• Confident working directly with customers in a remote support or consultancy environment
• Great communication skills, you can explain things clearly without the waffle
• Solid understanding of Office 365 administration and how it connects to Power Platform
• A methodical, problem-solving mindset, and a willingness to learn fast
• Bonus points if you’ve worked for a Microsoft Partner or consultancy before

If you’re looking for a remote role where you can focus on the tech you love, and support customers who actually value your input, this could be the one.

Ready to take the next step?

Send your CV to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Business Consulting and Services, and Information Services

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