Post Office Counter Clerk

Blakemore Trade Partners; Stourbridge; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Company pension scheme

Holiday, maternity, paternity leave

Pension scheme

Job summary

A.F. Blakemore & Son Ltd is recruiting a SPAR Wordsley Counter Clerk to deliver excellent customer service, handle tills, and support store operations. This 18+ hour-per-week post offers flexible shifts including mornings, days, and weekends.

You will greet customers, process transactions, upsell where possible, and help maintain stock and cleanliness. Prior retail or Post Office experience is preferred but not essential.

Qualifications

• Friendly, customer-focused service delivery.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced retail environment.
• Comfort with handling cash and operating tills.

Responsibilities

• Greet customers and assist with inquiries.
• Process purchases accurately at the till and upsell where appropriate.
• Maintain stock, pricing, and store presentation.
• Adhere to company policies and safety procedures.

Skills

Customer service

Attention to detail

Team player

Cash handling

Retail compliance

Tools

Till/cash register

Job description

Post Office in SPAR Counter Clerk Wordsley Spar

Min of 18 Hours per week, (possibility of more when store needs)

Flexible shifts, including mornings, days, and weekends

Role overview

We have an exciting opportunity for a Post Office in SPAR Counter Clerk /Customer Team Member (18+). As a Post Office Counter Clerk at SPAR Wordsley, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store.

Customer Service

Post Office Counter Clerk Key Tasks/Responsibilities:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.service.

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred especially Post Office
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a 'Challenge 25' policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

What's in it for you?

Excellent Benefits Package Including

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Gain hands‑on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards

About Us

At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.

Today, we operate at the heart of communities across the UK, with circa 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Must be willing to undergo Post Office financial vetting

Inclusive environment:

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail - POST OFFICE

Contract type

Permanent

Hours

Min 18 Hours per week. (more when store needs)

Salary

Up to £12.75 p/hr (depending on age)

Benefits

• Staff Discount
• Staff Lottery
• Company Pension Scheme
• Savings Scheme
• Long Service Awards
• Cycle to Work Scheme
• Staff Social Fund
• Life Cover
• Health Cash Plan
• Employee Volunteering opportunities

Closing date for applications

15th October, 2026