Portfolio Delivery Lead, Product Operations & Strategy

Testing Site - JPMC; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Testing Site - JPMC in London is seeking a Product Portfolio Operations Manager to lead cross-country product delivery and drive operational excellence across a portfolio of financial services products.

You will partner with Product, Engineering, Risk, Compliance, Legal and Business/Market stakeholders to operationalize strategy, streamline processes and improve decision quality. This high-visibility role offers growth and impact across millions of customers and thousands of employees.

Qualifications

• Experience in program management or performance optimization.
• Proven ability to manage operational effectiveness and portfolio initiatives.
• Experience in product development life cycle with agile methodologies.
• Strong leadership and team management in cross-functional settings.
• Excellent verbal and written stakeholder communication skills.
• Advanced analytical and problem-solving abilities.
• Experience developing product strategies aligned with business goals.
• Ability to interpret data and make informed decisions.
• Strong customer orientation with feedback analysis.
• Ability to lead in complex environments and adapt to change.
• Proven track record of managing multiple priorities.

Responsibilities

• Work across products and product lines to ensure delivery against business objectives.
• Execute strategy for reporting and communications to support portfolio management operations and change initiatives.
• Oversee and coach teams to implement and adapt the full product-line framework.
• Ensure realization of core cross-product priorities, sequencing, and trade-offs.
• Implement portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions.
• Drive operational effectiveness and continuous improvement initiatives.
• Collaborate with cross-functional teams to remove barriers to success.
• Develop and maintain product roadmaps aligned with business goals.
• Manage multiple priorities in a highly complex environment.
• Foster an inclusive culture that supports individual growth and career mobility.

Skills

Program management

Operational optimization

Portfolio management

Agile methodologies

Leadership

Stakeholder engagement

Analytical thinking

Strategic thinking

Data interpretation

Customer focus

Change management

Prioritization

Job description

Testing Site - JPMC in London is seeking a Product Portfolio Operations Manager to lead cross-country product delivery and drive operational excellence across a portfolio of financial services products.

You will partner with Product, Engineering, Risk, Compliance, Legal and Business/Market stakeholders to operationalize strategy, streamline processes and improve decision quality. This high-visibility role offers growth and impact across millions of customers and thousands of employees.