Portfolio Delivery and Change Manager

Fletchers Group; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading legal innovator as a Portfolio Delivery and Change Manager. This pivotal role involves managing change portfolios and delivering strategic programs to shape the future of the organization. You will work collaboratively, driving transformation and enhancing operations while ensuring stakeholder engagement.

Benefits

Bonus scheme

35 days holiday

Pension scheme

Life Assurance Policy

Medicash policy

Company sick pay

Enhanced Maternity and Paternity schemes

Flexible working environment

Funded company social events

Monthly voucher awards

Qualifications

• Experience in portfolio and programme delivery.
• Proven track record of leading large scale business changes.

Responsibilities

• Lead strategic opportunities and manage change portfolio.
• Create proposals for new technologies and processes.
• Drive smooth running of change portfolio.

Skills

Leadership

Change Management

Relationship Management

Analytical

Teamwork

Tools

Microsoft Office

Job description

Join to apply for the Portfolio Delivery and Change Manager role at Fletchers Group

Join to apply for the Portfolio Delivery and Change Manager role at Fletchers Group

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Role: Portfolio Delivery and Change Manager

Location- We are predominantly based in the North West of England, with offices in Manchester, Liverpool, Leeds, Bolton & Southport, as well as a team in Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

Join a Leading Legal Innovator – Portfolio Delivery and Change Manager

Location: Hybrid Working | Great Culture & Benefits | Transformational Growth Journey

Are you ready to play a pivotal role in an ambitious transformation agenda at one of the UK’s leading legal services providers? Fletchers Solicitors is on a mission to considerably grow our already successful business over the next few years—and we’re looking for a talented Portfolio Delivery and Change Manager to help drive that journey.

Working as part of our upbeat, collaborative, and rapidly expanding Transformation Team, this role is central to managing our change portfolio and delivering strategic programmes that will shape the future of the Fletchers Group. You'll work across diverse initiatives that both evolve our current operations and introduce innovative new services and products.

This is more than a project role—it's a chance to make a lasting impact. You’ll bring your expertise in strategic planning, portfolio alignment, and complex change delivery to embed colleague- and client-facing change, enhance our ways of working, and partner with senior stakeholders to influence outcomes that matter.

If you’re passionate about change, driven by purpose, and looking to join a forward-thinking business with a strong culture and hybrid flexibility, we’d love to hear from you.

In return Fletchers can offer:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awardsfor winning nominees

Main Responsibilities:

• Lead the shaping and scoping of strategic opportunities, working with stakeholders to identify optimal ways to achieve our objectives
• Take a leading role in the planning of strategic programmes within the portfolio actively leading on delivery of key activities across the business
• Create and implement clear proposals for introducing new technologies, organisational change, new propositions, new processes and ways of working into the business
• Identify and size the benefits of opportunities within the strategic plan
• Troubleshoot where required to ensure any obstacles are overcome and our plans stay on track
• Drive the smooth running of the change portfolio, optimising change management processes to support this, coaching all business areas ensuring high levels of change adoption
• Adopt the Fletchers PMO processes across the group of businesses including status reporting, milestone management and mitigation of any challenges affecting the plan
• Lead on preparing materials for Executive audiences to enable effective decision making
• Chair Steering Groups and Working Groups to drive effective outcomes, ensuring all teams are kept well informed and engaged
• Build strong relationships and be at ease negotiating and influencing with stakeholders at all levels of the organisation, irrespective of seniority and technical/functional background
• Engage with teams across the organisation to design plans and implement activities to effectively support colleagues through the change journey
• Where needed, manage supplier relationships with key third parties
• Evaluate the effectiveness of delivered changes and ensure benefits are realised
• Manage resource planning and allocation against key activities within the portfolio
• Support the development of change delivery best practice and tools, using your experience to enable the learning & development of others across Fletchers

Essential Skills and Experience:

• Leadership experience of working in a portfolio and programme delivery environment
• Demonstrable experience of shaping and leading large scale business change deliveries to meet the desired outcomes of the organisation
• Strong understanding of change management techniques and embedding colleague change in order to sustain and drive benefits
• Experience of coaching and supporting managers in good delivery practices
• Great relationship management skills, with the ability to engage with colleagues up to and including director and executive level
• Confidence in challenging and influencing all kinds of people in order to fully embed and sustain the changes
• Pro-active, flexible and adaptable; you're able to work in ambiguous situations and bring clarity
• Detail oriented, analytical and inquisitive
• Ability to assimilate complex information and research to drive strategic business outcomes
• Excellent teamworking skills creating an environment in which colleagues can be their best
• Solid organisational skills with the ability to manage a variety of activities concurrently
• Strong working knowledge of Microsoft Office and other project management and delivery tools

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Solicitors:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal and Project Management

• Industries

  Legal Services

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