Porter (Patient Facing)

University Hospitals of Derby and Burton NHS Foundation Trust; Burton-on-Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

The University Hospitals of Derby and Burton NHS Foundation Trust is looking for reliable individuals to join their Facilities Team as porters. This role involves a variety of duties like patient transfers and equipment movement, requiring flexibility and good customer service skills. A full UK manual driving license is essential, and comprehensive training will be provided. The position includes enhancements for late shifts, weekends, and bank holidays, with development opportunities offered in return.

Benefits

Development opportunities, both professional and leadership

Employee assistance programs

Discounted gym memberships

Onsite fitness classes

Car schemes

Qualifications

• Full UK manual driving license is essential.
• Experience in a customer service environment is beneficial.

Responsibilities

• Carry out a wide range of portering duties including transferring patients and handling medical records.
• Work on a shift basis covering nights, weekends, and bank holidays.

Skills

Customer service

Teamwork

Reliability

Flexibility

Job description

We are looking for hard working, reliable and flexible individuals to work as a member of the Facilities Team.

You will carry out a wide range of portering duties in a 24hr/365 days a year service, covering both patient and non-patient duties.

The work is varied and requires initiative, awareness, and good customer service skills. You must be able to work as part of a team and have a flexible approach to working hours, including nights, weekends, and Bank Holidays, which are essential to meet the department's needs.

Enhancements are paid for late shifts, weekends, nights, and bank holidays.

The position is on a shift basis, covering earlies, lates, nights, weekends, and bank holidays on a set roster.

A FULL UK MANUAL DRIVING LICENCE IS ESSENTIAL TO THIS ROLE.

This includes sorting, delivery, and collection of mail in the post room; transferring patients; moving equipment and furniture; and handling linen, medical records, and drugs.

Full training will be provided.

A full driving licence, including driving vehicles up to 3.5 tonnes, is required.

Closing date of applications: 23 June 2025

Interview date: 7 July 2025

As a trusted organisation, we support the public, patients, our staff, and local partners in achieving the best health outcomes by providing Exceptional Care Together. Our core values are Compassion, Openness, and Excellence, guiding all our work.

In return, we offer:

• Development opportunities, both professional and leadership
• Ongoing support from recruitment through to your integration and beyond
• Staff benefits including employee assistance programs, discounted gym memberships, onsite fitness classes, and car schemes