Porter (Drivers Mate)

GXO Logistics, Inc.; Widnes; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Holiday pay

Workplace pension

Hapi App platform

High street discounts

Career development

Job summary

GXO Logistics, Inc. in Warrington is hiring a Drivers Mate to join our home delivery team, working with a two-person crew to deliver Kitchens & Bathrooms products safely and with great customer service.

You will start between 05:00 and 06:00, Tuesday to Saturday, 45 hours per week, with an annual salary of £29,741 and overtime £21.71 per hour, plus a potential £1,892 bonus. Training and progression opportunities, access to the Hapi App and employee benefits are available as part of our dynamic

Qualifications

• A professional focus on delivering excellent customer service across deliveries.
• Strong time management to meet delivery windows and routes.
• Ability to work effectively as part of a two-person team.
• Willingness to adapt to changing duties and schedules.
• Experience in home delivery is a plus but not required.

Responsibilities

• Deliver products in a two-person team to customer premises, ensuring safe, on-time handovers.
• Provide professional service that meets and exceeds customer expectations on every delivery.
• Complete delivery paperwork accurately and communicate with customers throughout the journey.
• Assist with the safe handling of heavy Kitchens & Bathrooms items per company policies.

Skills

Customer service

Time management

Teamwork

Flexibility

Job description

Have you got a passion to deliver fantastic customer service? Are you looking for a hands-on role where every day is different? If you enjoy staying active and getting stuck in, then this role is for you!

Here at GXO, we are working together with Wickes and are looking for a Drivers Mate to join our Kitchens & Bathrooms home delivery team in Warrington. You will work as part of a two-person crew, helping to deliver products safely and providing excellent customer service at every stop. There is also an opportunity to join our Apprenticeship Programme, so you can earn while you learn and continue developing your logistics career.

You’ll be working on a full-time, permanent basis, Tuesday to Saturday, with start time window of 05:00 to 06:00, contracted to 45 hours per week.

Pay, benefits and more:

As a Drivers Mate, you’ll receive:

• An annual salary of £29,741.00
• Overtime pay at £21.71 per hour (paid after 45 hours worked)
• An opportunity to earn additional £1892 compliance bonus (T&C’s apply)
• Holiday pay and Workplace pension
• Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
• Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment.

What you’ll do on a typical day:

• Work as part of a two-person team delivering products to customer premises on a multidrop basis, ensuring deliveries are completed safely, on time and in excellent condition
• Provide a professional, first-class service that meets and exceeds customer expectations on every delivery
• Complete all delivery paperwork accurately and communicate effectively with customers throughout the delivery journey
• Support with the safe handling of Kitchens & Bathrooms products, including heavy items, while following all company policies and procedures

What you need to succeed at GXO:

• A standard Category B driving licence
• Excellent customer service skills and a positive, flexible attitude
• Good timekeeping and the ability to work unsupervised when required
• The willingness and physical ability to complete regular heavy lifting and manual handling
• Flexibility around shifts and duties
• Previous home delivery experience is desirable, but not essential

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. Review GXO's candidate privacy statement here.