Porter Caretaker

Thomas Webb Recruitment; Greater London; On-site; GBP 24,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Porter Caretaker for a residential development in Bethnal Green, London. The position involves a shift pattern of 4 days on, 4 days off. Key responsibilities include managing packages, coordinating with contractors, and handling queries from residents. Ideal candidates will possess strong customer service skills and previous experience in a similar role. This position is vital in ensuring the well-being of the building and fostering a positive living environment for residents.

Qualifications

• Previous experience as a Porter Caretaker highly desirable.
• Highly personable, with the ability to develop ongoing relationships.
• Computer literate, able to use Microsoft Office applications.

Responsibilities

• Signing for packages, parcels, and deliveries.
• Informing residents of deliveries and packages.
• Taking in the post and sorting into appropriate letterboxes.
• Liaising and coordinating contractors.
• Reporting maintenance issues to the handyman.
• Answering residents' queries via phone and email.

Skills

Customer service skills

Ability to maintain relationships

Computer literacy

Experience as a Porter Caretaker

Tools

Microsoft Office

Job description

Overview

London Borough of Tower Hamlets, England, United Kingdom

Position: Porter Caretaker
Salary: £24k - £26k DOE
Location: Bethnal Green
Hours/days: 4 days on, 4 days off 8am - 8pm

We are currently recruiting for 2 x Porter Caretaker positions to work on an alternating shift pattern of 4 days on 4 days off, providing a 7 days per week daytime porter caretaker service to a residential development in Bethnal Green, London.

The role requires the successful Porter Caretaker to work at a residential building of circa 100 properties, with an outdoor and underground car park for residents parking.

The site has a cleaner Monday to Friday in the mornings for the communal areas, including litter picking and dealing with the refuse bins. The site also has a handyman for taking care of minor maintenance issues Monday to Friday in the mornings.

Responsibilities

• Signing for packages, parcels and deliveries on behalf of residents
• Informing residents of deliveries and packages ready for collection
• Taking in the post from royal mail and sorting them into the appropriate letterboxes
• Liaising and coordinating contractors
• Reporting maintenance issues to the handyman and the managing agent where required
• Answering residents queries via phone and email
• Acting as the eyes and ears of the managing agent
• Issuing keys to contractors and residents
• Handling petty cash
• Monitoring and managing the CCTV system

Candidate Specification

All applicants for the Porter Caretaker position should meet the following criteria

• Previous experience as a Porter Caretaker highly desirable
• Highly personable, with the ability to develop and maintain ongoing relationships with residents, contractors and the management team
• Computer literate, being able to competently use Microsoft office applications and email etc
• Good customer service skills, taking care of residents basic needs
• The ability to take ownership of the responsibility for the day to day well-being of the building

All applicants for the Porter Caretaker role should submit a CV along with a covering letter, outlining their suitability for the role