Porter (Bank)

Circle Health Group; Orpington; On-site; GBP 10,000 - 40,000; Full time

Job summary

Circle Health Group is looking for a dedicated Porter to support hospital operations. The role involves providing excellent service to patients and departments, managing various tasks, and ensuring effective movement of patients and goods. Candidates must possess good customer service skills and relevant qualifications.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Front line customer facing experience.

Responsibilities

• Provide porter services supporting clinical and non-clinical services at the hospital.
• Respond positively to operational needs and undertake patient, equipment, and goods movement.
• Assist patients and families by explaining hospital facilities and services.

Skills

Customer facing experience

Proficiency in PC usage

Education

Maths and English GCSE at grades A to C

Job description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience
• Previous portering experience in a healthcare, hotel or hospitality setting preferred

Duties of this role include:

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the Hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas

Salary & Benefits:

Circle Health Group Healthcare offers a competitive hourly rate.