Bank Porter

Royal Hospital for Neuro-disability; London; On-site; GBP 27,000; Part time

Job summary

The Royal Hospital for Neuro-disability is seeking a Porter to support patient transport and service various departments. The role involves maintaining cleanliness, assisting patients, and managing waste effectively. Candidates should exhibit strong customer service skills and the ability to work flexibly within a dedicated team.

Qualifications

• Ability to work as part of a team or independently.
• Reliable, willing, and conscientious.
• Understanding of confidentiality and data protection.

Responsibilities

• Assist patients in transportation and maintain waste management.
• Deliver and set up equipment and furniture.
• Perform various tasks delegated by line management.

Skills

Customer service

Communication skills

Problem-solving

Job description

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Responsible to: Portering and Transport Supervisor

Contract type: Bank

Salary range: £26,736 per annum

Location: Putney, Southwest London

Closing Date: 28th July 2024

Interview Date: 11th August 2024

Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.

Summary of the Royal Hospital for Neuro-Disability

The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.

Portering Services plays a vital role in support of the above, by supporting and assisting patients who are able to travel maintain as normal a life as possible.

The department also provides an onsite service to all wards and departments, helping to move everything from single objects to on occasions, whole wards. As a small department that comprises of eight staff plus one working supervisor, all staff in the department are expected to work independently but must be able to also make a positive contribution to the work of the portering team.

Core functions of the service include providing a waste removal service to all wards and departments’ and ensuring all waste collected is correctly segregated and stored according to the appropriate waste stream.

Person specification: essential and desirable

• Able to contribute to the Portering Services department / organisational aims and objectives. E
• Able to engage with the RHN IPR process that identifies own personal and development training needs. E
• Able to conduct one’s self in a professional manner towards all service users and management. E
• Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy and good practice. E
• Be reliable, willing and conscientious and have the ability to work flexibly either individually or as part of a team. E
• Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills. D
• Be punctual / a good timekeeper. E
• Be able to problem solve with support / use own initiative. D
• Have the ability to be reflective and self-critical; be able to take constructive criticism positively. D
• To be able to read and understand, to the required standard. E

Interested in applying and hearing from us?

Please refer to the job description.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

• To work 39 hours a week on a flexible roster, to work weekends and bank holidays as required.
• To remove rubbish, clinical waste and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
• To deliver and collect equipment, stores and furniture.
• To help move patients as instructed.
• Clean wheelie bins as required.
• Delivering gas cylinders to patient areas as required.
• Deliver post to staff accommodation on site when required.
• To collect and remove waste from various parts of the hospital, and place in the appropriate storage areas.
• To move equipment and set up for functions as required.
• Work in accordance with the day to day tasks and activities, as delegated.
• Ensure compliance with mandatory training and attend other relevant training, as directed.
• Ensure compliance with relevant hospital policies and procedures.
• Report accidents and near misses or unsafe situations, so appropriate action can be taken.
• Treat patients, visitors and staff with dignity and respect.
• Undertake any other duties appropriate to the role / as requested by line management.

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Apply for this role

Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN. Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital. Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact [emailprotected] .