Bank Porter

SpaMedica; Chelmsford; On-site; Full time

Job summary

Join a leading provider of NHS cataract surgery as a Bank Hospital Porter in Chelmsford. You will support excellent patient care through escorting patients, managing parking, and assisting with various tasks in a team-focused environment. This role emphasizes the values of safety, integrity, kindness, and transparency.

Benefits

Opportunities for career advancement.

Joining a caring, community-focused team.

Qualifications

• Ability to assist patients with directions and car parking.
• Passion for delivering excellent customer service.

Responsibilities

• Escort patients to their appointments.
• Manage patient car parking and directions.
• Ensure a secure and clean building environment.

Skills

Customer Service

Job description

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Hours: Bank

Salary: £12.21 per hour

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.

Joining us as a Bank Hospital Porter you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.

All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.

About you:

As a porter you will work as part of a team primarily to escort patients to their appointments and management of patient car parking areas. You will also have a passion for delivering excellent customer service.

Why work with us?

• Join a team that lives our values of safety, integrity, kindness, and transparency.
• Opportunities to grow, learn new skills, and advance your career.
• Be part of a caring, community-focused team.

If you are able to put our patients at the heart of everything you do, then apply today as we want to hear from you!

Responsibilities of our Hospital Porter:

• Assist patients with car parking and directions
• Escort patients to their appointments for SpaMedica assisting the elderly with wheelchair if required
• Greeting visitors to site as well as patients for all clinics as they enter the building
• Completing triage and ensuring patients paperwork is completed
• Opening and closing of external car park and general maintenance and tidy
• Responsible for daily walk round and closing of the building ensuring all areas are secure and alarm is activated
• Opening of the building each morning and deactivation of the alarm and external walk round checking for sharps
• Assist with deliveries as required in conjunction with clinical stores
• Weekly fire appliance checks
• Weekly fire alarm tests
• Collection of clinical waste and general waste to external wastage area
• Logging estates issues and liaising with other departments for resolution

Apply Today and be part of a team that puts patients at the heart of everything we do.

Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [emailprotected] .

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.#