Porter

Compass Group UK; Southwater; On-site; GBP 17,000 - 21,000; Full time

Job summary

Chartwells is recruiting a dedicated Porter for a full-time position (40 hours per week) to support smooth operations. The role is part of Compass Group UK&I and offers a path for progression within a company that values its people and recognises effort.

Shifts are 5 out of 7 days, with the note that the role is contracted to 48 weeks per year. The ideal candidate will be adaptable, communicative, customer-focused, and reliable, capable of handling reception tasks and assisting in room setups.

Qualifications

• Be adaptable and able to cope with changing priorities.
• Be a brilliant communicator and build relationships.
• Have experience delivering high quality customer care.
• Take initiative and make decisions that are right for customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Skills

Adaptable

Brilliant communicator

Customer care experience

Initiative

Work under pressure

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 48 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1008/67704001/52825665/BU #LI-DNP #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!