Porter

Lodestone House; Horsham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is recruiting a dedicated Porter for Chartwells on a full-time basis, contracted to 40 hours per week and 48 weeks per year. The role focuses on maintaining a high standard of customer care and cleanliness, and supporting housekeeping, restaurant and banqueting teams.

You will work 5 days out of 7, in a fast-paced hospitality environment; the company promotes progression and recognises employees who go beyond the plate, offering competitive pay and opportunities for

Qualifications

• Experience delivering high quality customer care.
• Strong communication and people skills are essential.
• Able to work in a fast-paced hospitality environment.

Responsibilities

• Assisting in keeping the lobby and public areas clean and tidy.
• Supporting housekeeping, restaurant and banqueting staff with room setup.
• Handling reception duties such as theatre bookings and restaurant reservations.
• Responding to customer requests and inquiries as needed.
• Running errands as required to support operations.
• Ensuring customer safety with clear signage for wet floors or hazards.

Skills

Customer service

Communication

Time management

Adaptability

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 48 weeks per year

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1008/67704001/52825665/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!