Porter

Brend Hotels; Sidmouth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Share of staff tips

Staff discounts

Paid holidays

Opportunity for progression

Job summary

The Belmont Hotel, part of Brend Collection, is hiring a Porter in Sidmouth. You will greet guests, carry luggage to rooms and assist in bar and lounge service, while maintaining a neat appearance and following safety policies.

Full training provided; competitive pay, paid holidays, staff tips share, and staff discounts. Flexible teamwork and readiness to support other departments as needed.

Qualifications

• Positive attitude and willingness to learn.
• Neat and tidy appearance, adherence to uniform requirements.
• Flexibility to respond to different work situations.
• Ability to work independently and as part of a team.
• Full training will be provided.

Responsibilities

• Greet guests, carry luggage and show guests to their rooms.
• Complete departmental tasks, including cleaning brass, light gardening, checking bulbs, delivering newspapers and front-of-house cleaning.
• Serve hot and cold beverages in lounge, bar or room service with courteous service.
• Maintain a neat appearance and adhere to uniform standards.
• Follow HASAWA, fire precautions and other legal requirements; assist other departments as needed.

Skills

Positive attitude

Teamwork

Flexibility

Willingness to learn

Appearance standards

Job description

As a Porter you will assist guests with luggage on arrival and departure, as well as departmental tasks and always ensure a friendly and efficient manner with all guests.

Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. This is a great opportunity to work for a successful local company in Sidmouth.

What will I be doing?

As a Porter at The Belmont Hotel, you will be responsible for helping with guest luggage and serving bar and lounge food and drink. Specifically, you will be responsible for performing the following tasks to the highest standards:

Greet guests, carry luggage and show guests to their rooms.

Complete departmental tasks which include cleaning brass, light gardening, checking light bulbs, delivering newspapers and the cleaning of all front of house areas.

Serve hot and cold beverages in the lounge, bar or room service and provide an efficient, polite, expert and friendly service of drink and food.

Maintain a neat and tidy appearance, adhering to the uniform standards at all times and maintaining professional behaviour at all times.

Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.

Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role as a Porter at The Belmont Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and willingness to learn

A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.

Flexibility to respond to a range of different work situations

Ability to work on your own and as part of a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as up to 50% off accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Hotels?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!

competitive base salary + standby payment for covering weekends

To be discussed at the Interview / Next stage depending on experience.

To be discussed at the Interview / Next stage depending on experience.