Guest Experience Porter - Luggage, Bar Service & Growth

Brend Collection; Barnstaple; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Staff tips share

Staff discounts

Paid holidays

Accommodation discounts up to 50%

Job summary

Brend Collection is seeking a Porter at The Imperial Hotel in Barnstaple. You will help guests with luggage, serve beverages, and assist across front-of-house tasks while maintaining a friendly, efficient service and smart appearance.

Training is provided; the role offers opportunities for progression, staff discounts at Brend Collection outlets, paid holidays, and a share of staff tips. Join a long‑standing local hospitality group committed to guest satisfaction.

Qualifications

• No formal education is required; full training will be provided.
• Demonstrate a positive attitude and willingness to learn.
• Excellent communication with guests and colleagues.
• Flexible to different work situations and shifts.

Responsibilities

• Greet guests, assist with luggage, and show guests to their rooms.
• Serve beverages and light food in lounge or room service.
• Perform front-of-house tasks and maintain cleanliness of work areas.
• Ensure uniform and appearance standards are followed at all times.
• Support other departments as needed.

Skills

Positive attitude

Communication skills

Neat appearance

Teamwork

Flexibility

Willingness to learn

Job description

Brend Collection is seeking a Porter at The Imperial Hotel in Barnstaple. You will help guests with luggage, serve beverages, and assist across front-of-house tasks while maintaining a friendly, efficient service and smart appearance.

Training is provided; the role offers opportunities for progression, staff discounts at Brend Collection outlets, paid holidays, and a share of staff tips. Join a long‑standing local hospitality group committed to guest satisfaction.