Pool Lifeguard Team Member

People First; England; Remote; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Free parking

Free Your Space membership

15% Staff Discount on Food

Job summary

Your Space Dearneside is hiring enthusiastic Pool Lifeguard Team Members to help create a safe, welcoming environment for all visitors. As a Lifeguard, you’ll supervise pool users, carry out duties per NPLQ, respond to emergencies, assist with lessons, and contribute to a clean, friendly centre.

We offer development opportunities, free parking, and a free Your Space membership across sites. Join a supportive team with regular training, flexible shifts, and clear progression across Your Space’s

Qualifications

• Current National Pool Lifeguard Qualification (NPLQ) is required.
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and respond confidently in emergencies.
• Positive, proactive and team-focused attitude.
• Commitment to maintaining high standards of safety and cleanliness.
• Applicants must be willing to work towards obtaining a Level 2 Fitness Instructor Qualification.

Responsibilities

• Supervise pool users and maintain a safe environment at all times.
• Carry out lifeguard duties in line with NPLQ and site procedures.
• Respond to emergencies and administer first aid when required.
• Set up and maintain poolside equipment.
• Complete routine poolside checks and safety inspections.
• Support cleanliness and presentation of poolside, changing rooms and surrounding areas.
• Provide excellent customer service and assist customers with enquiries.
• Promote a welcoming, inclusive atmosphere for all visitors.
• Support swimming lessons, pool programmes and centre activities as needed.
• Work collaboratively with colleagues to ensure centre operates safely and efficiently.

Skills

NPLQ

Communication

Customer service

Calm under pressure

Teamwork

Safety and cleanliness

Fitness Instructor Qualification (L2)

Job description

Whether it’s making waves in our aquatics team, helping the people of our local communities to enjoy a workout, or leading the very teams at the forefront of our operations, every member of our BPL family makes a huge difference.

If you’re fun, friendly, and love helping others, you’ll fit right in. With free membership to all our sites, opportunities to learn and grow, and a supportive team by your side, you can build a career that you’re proud of while making the people of our communities feel good every day.

Are you looking for a role where no two days are the same? Do you enjoy helping others, working as part of a team and creating a great experience for customers? If so, we'd love to hear from you!

We're looking for enthusiastic Pool Lifeguard Team Members to join our team at Your Space Dearneside.

A Little More About the Role

Become part of our Leisure Team and help people feel good every day. As a Pool Lifeguard Team Member, you'll play a key role in creating a safe, welcoming and enjoyable environment for all our customers.

You'll work closely with colleagues across the centre, communicating effectively, sharing ideas and supporting one another to deliver the best possible experience. We are looking for team players who are proactive, customer-focused and always willing to lend a hand when needed.

At BPL, we are passionate about developing our people. We'll help you build on your existing skills and explore a range of career development opportunities across the business, including Front of House, Aquatics, Fitness, Events and more.

• Previous experience working within a leisure, sport or customer service environment.
• Experience working with a diverse range of customers and communities.

Why Join Us?

• Opportunities for training and career development.
• Supportive and friendly team environment.
• Gain valuable experience in the leisure industry.
• Multiple career pathways across Your Space.

Key Duties and Responsibilities

As a Pool Lifeguard, your day-to-day responsibilities will include:

• Supervising pool users and ensuring a safe environment at all times.
• Carrying out lifeguard duties in accordance with NPLQ and site procedures.
• Responding appropriately to emergencies and administering first aid when required.
• Setting up and maintaining poolside equipment.
• Completing routine poolside checks and safety inspections.
• Supporting with the cleanliness and presentation of the poolside, changing rooms and surrounding areas.
• Providing excellent customer service and assisting customers with enquiries.
• Promoting a welcoming, inclusive and friendly atmosphere for all visitors.
• Supporting swimming lessons, pool programmes and centre activities where required.
• Working collaboratively with colleagues to ensure the centre operates safely and efficiently.

What We’re Looking For

Essential

• Current National Pool Lifeguard Qualification (NPLQ)
• Excellent communication and customer service skills.
• Ability to remain calm under pressure and respond confidently in emergency situations.
• A positive, proactive and team-focused attitude.
• Commitment to maintaining high standards of safety and cleanliness.
• Applicants must possess or be willing to work towards obtaining a level 2 Fitness Instructor Qualification.

Desirable

• The chance to make a positive difference to the health and wellbeing of our community.

Here’s what makes this role amazing:

• We reward great performance using a capability framework that sets out career development paths, enhances your pay as you become more capable & helps you to grow.
• We are good for employees, we love new ideas, involve our people in decisions and recognise their hard work and efforts in our Feel good awards.
• Free perks galore – Enjoy free parking and a free Your Space membership to all our sites, including the Metrodome Waterpark!

Shifts for this role are detailed below

Average 11.08 hours per week

Week 3: Mon OFF, Tues 15.45 - 22.00, Wed OFF, Thur OFF, Fri 16.45 - 21.15, Sat OFF, Sun, 08.30 - 14.30

N.B. Applicants must possess or be willing to work towards obtaining a level 2 Fitness Instructor Qualification

Rates of Pay:

We’re proud to celebrate diversity and create a workplace where all our team members feel welcome, valued, respected, and supported. We’re committed to making our recruitment process inclusive – so if you do need any adjustments or support at any stage, just let us know and we’ll be happy to help.

Please download to view supporting documents below.

Team Member JD.pdf

Skills for the job

customer service friendly Fun Think On My Feet welcoming

Qualifications

Certification - NPLQ

Free Gym Membership 15% Staff Discount on Food Free Parking Development