Pool Lifeguard Team Member

People First; Royston; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free gym membership

15% staff discount on food

Free parking

Your Space membership across sites

Job summary

BPL is hiring Pool Lifeguard Team Members for Your Space Royston. You’ll ensure a safe, welcoming environment and support pool programmes while delivering excellent customer service to our diverse community.

Join a supportive Leisure Team and develop your skills across aquatics, fitness, events and more, with clear career development paths and free site access as part of Your Space. Flexible shift patterns cater to part-time hours.

Qualifications

• Current NPLQ required.
• Excellent communication and customer service skills.
• Ability to remain calm under pressure and respond confidently in emergencies.
• Positive, proactive and team-focused attitude.

Responsibilities

• Supervising pool users and ensuring a safe environment at all times.
• Carrying out lifeguard duties in accordance with NPLQ and site procedures.
• Responding to emergencies and administering first aid when required.
• Setting up and maintaining poolside equipment.
• Completing routine poolside checks and safety inspections.
• Providing excellent customer service and assisting customers with enquiries.

Skills

Customer service

Teamwork

Calm under pressure

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

Whether it’s making waves in our aquatics team, helping the people of our local communities to enjoy a workout, or leading the very teams at the forefront of our operations, every member of our BPL family makes a huge difference.

If you’re fun, friendly, and love helping others, you’ll fit right in. With free membership to all our sites, opportunities to learn and grow, and a supportive team by your side, you can build a career that you’re proud of while making the people of our communities feel good every day.

Pool Lifeguard Team Member - Your Space Royston

Are you looking for a role where no two days are the same? Do you enjoy helping others, working as part of a team and creating a great experience for customers? If so, we'd love to hear from you!

We're looking for enthusiastic Pool Lifeguard Team Members to join our team at Your Space Royston.

A Little More About the Role

Become part of our Leisure Team and help people feel good every day. As a Pool Lifeguard Team Member, you'll play a key role in creating a safe, welcoming and enjoyable environment for all our customers.

You'll work closely with colleagues across the centre, communicating effectively, sharing ideas and supporting one another to deliver the best possible experience. We are looking for team players who are proactive, customer-focused and always willing to lend a hand when needed.

At BPL, we are passionate about developing our people. We'll help you build on your existing skills and explore a range of career development opportunities across the business, including Front of House, Aquatics, Fitness, Events and more.

Key Duties and Responsibilities

As a Pool Lifeguard, your day-to-day responsibilities will include:

• Supervising pool users and ensuring a safe environment at all times.
• Carrying out lifeguard duties in accordance with NPLQ and site procedures.
• Responding appropriately to emergencies and administering first aid when required.
• Setting up and maintaining poolside equipment.
• Completing routine poolside checks and safety inspections.
• Supporting with the cleanliness and presentation of the poolside, changing rooms and surrounding areas.
• Providing excellent customer service and assisting customers with enquiries.
• Promoting a welcoming, inclusive and friendly atmosphere for all visitors.
• Supporting swimming lessons, pool programmes and centre activities where required.
• Working collaboratively with colleagues to ensure the centre operates safely and efficiently.

What We're Looking For

• Current National Pool Lifeguard Qualification (NPLQ)
• Excellent communication and customer service skills.
• Ability to remain calm under pressure and respond confidently in emergency situations.
• A positive, proactive and team-focused attitude.
• Commitment to maintaining high standards of safety and cleanliness.
• Previous experience working within a leisure, sport or customer service environment.
• Experience working with a diverse range of customers and communities.

Why Join Us?

• Opportunities for training and career development.
• Supportive and friendly team environment.
• Gain valuable experience in the leisure industry.
• Multiple career pathways across Your Space.
• The chance to make a positive difference to the health and wellbeing of our community.

Benefits

• We reward great performance using a capability framework that sets out career development paths, enhances your pay as you become more capable & helps you to grow.
• We are good for employees, we love new ideas, involve our people in decisions and recognise their hard work and efforts in our Feel good awards.
• Free perks galore - Enjoy free parking and a free Your Space membership to all our sites, including the Metrodome Waterpark!

Shifts for this role are detailed below

Position 1: Average 18.66 hours per week

Week 2: Mon OFF, Tues OFF, Wed 18.30 - 22.00, Thur 18.00 - 21.00, Fri 14.00 - 21.00, Sat 10.00 - 14.30,

Week 3: Mon OFF, Tues 14.00 - 21.00, Wed 18.30 - 22.00, Thur OFF, Fri OFF, Sat OFF, Sun, OFF

Position 2: Casual " as & when required" hours per week

Rates of Pay:

We’re proud to celebrate diversity and create a workplace where all our team members feel welcome, valued, respected, and supported. We’re committed to making our recruitment process inclusive – so if you do need any adjustments or support at any stage, just let us know and we’ll be happy to help.

Free Gym Membership 15% Staff Discount on Food Free Parking Development