Pollution Response & Operations Support Coordinator

Thames Water; Reading; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Thames Water is hiring a Pollution Support Coordinator on a 6-month contract in Reading. This hybrid, office-based role supports the wastewater control room, coordinating pollution responses across the network to help protect customers and the environment.

You’ll assess information from calls, emails and alerts to identify risks, prioritise incidents and arrange urgent field responses, while maintaining records and liaising with field teams and external agencies.

Qualifications

• Attitude and enthusiasm are valued over prior environmental experience.
• Willingness to learn and develop within Thames Water.
• Strong communication skills and ability to work with colleagues and stakeholders.

Responsibilities

• Assess information received through calls, emails and system alerts to identify pollution risks.
• Prioritise incidents and arrange urgent field responses.
• Support pollution investigations and coordinate follow-up actions.
• Maintain accurate records and inform colleagues, field teams and external agencies.
• Develop knowledge of Thames Water networks and operational systems.

Skills

Thrives under pressure

Organised

Decision making

Communication skills

IT literacy

Willingness to learn

Job description

Thames Water is hiring a Pollution Support Coordinator on a 6-month contract in Reading. This hybrid, office-based role supports the wastewater control room, coordinating pollution responses across the network to help protect customers and the environment.

You’ll assess information from calls, emails and alerts to identify risks, prioritise incidents and arrange urgent field responses, while maintaining records and liaising with field teams and external agencies.