Pollution Response Coordinator — Hybrid

Thames Water Ltd; Reading; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Thames Water is recruiting a Pollution Support Coordinator on a 6-month contract. You’ll coordinate pollution responses across our wastewater network and support operational teams to act quickly, helping protect customers and the environment in a fast-paced, office-based role.

Hybrid work at Kemble Court, Reading or Swindon, 36 hours per week, with 8-4 or 9-5 shifts. You’ll handle calls, emails and system alerts, prioritise incidents and arrange urgent field responses, while keeping records and

Qualifications

• Ability to thrive in a fast-paced environment
• Calm, organised approach under pressure
• Decision-making and initiative
• Strong communication with stakeholders
• Willingness to learn about environmental protection and wastewater systems
• Proficient IT skills (email, Word, Excel)

Responsibilities

• Assess information from calls, emails and alerts to identify pollution risks
• Prioritise incidents and arrange urgent field responses
• Support pollution investigations and coordinate follow-up actions
• Maintain accurate records and keep colleagues and agencies informed
• Collaborate with the wastewater control room and gain knowledge of networks and systems

Skills

Pollution response

Coordination

Decision making

Communication

IT skills

Learning attitude

Job description

Thames Water is recruiting a Pollution Support Coordinator on a 6-month contract. You’ll coordinate pollution responses across our wastewater network and support operational teams to act quickly, helping protect customers and the environment in a fast-paced, office-based role.

Hybrid work at Kemble Court, Reading or Swindon, 36 hours per week, with 8-4 or 9-5 shifts. You’ll handle calls, emails and system alerts, prioritise incidents and arrange urgent field responses, while keeping records and