Policyholder Assistant Accountant

Wipro Limited; Shrewsbury; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Generous benefits package

Training & development

Job summary

Servaada, a Wipro company, is seeking a Policyholder Assistant Accountant to support the Policy accounting team in Shropshire. You will apply financial knowledge to assist the Finance Manager and staff across the business, proactively challenging processes to improve financial results and governance.

Develop relationships with internal and external stakeholders, coordinate resources, and ensure service agreements are met.

Qualifications

• Complete complex general ledger reconciliations.
• Maintain accurate accounting records for assets and liabilities.
• Experience in regulatory environments.
• Experience implementing new financial systems and processes.
• Ability to work with internal and external stakeholders.

Responsibilities

• Manage operational accounting to ensure accurate client financial records.
• Ensure SLAs are delivered and issues resolved with IT, Customer Services and P&P.
• Apply financial knowledge to support Finance managers and business functions.
• Embed a culture of financial and commercial challenge across the department.
• Develop effective relationships with internal and external contacts.

Skills

GL reconciliations

Balance sheet accuracy

MI reporting

Policy accounting data fixes

Stakeholder communication

Financial control

Teamwork

Education

CCAB in training

CCAB-qualified

Tools

IT systems

Job description

Job Title: Policyholder Assistant Accountant

City: Telford

State/Province: Shropshire

Posting Start Date: 10/23/26

About Servaada, a Wipro company:

Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

About the Role:

Servaada, a Wipro company is looking for an Assistant Accountant to support the Policy accounting team.

You’ll be responsible for applying your financial knowledge to assist the Finance Manager and relevant staff both internal and external to the business in all aspects of the financial responsibility. To proactively challenge departmental processes to improve the financial results and facilitate any required changes/improvements within and across departments.

Develop internal and external finance relationships with appropriate stakeholders to meet service agreements. Responsibilities to include co-ordination of resources and tactical thinking offering appropriate financial challenge. Ensure all job objectives are completed in accordance with the company's TCF and governance culture.

Your Benefits:

• As an Assistant Accountant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

This is a 12-month fixed-term contract, and excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.

Key Responsibilities:

Management of operational accounting to ensure accurate financial records on behalf of our clients. Ensuring delivery of services in line with agreed SLA's, working with Customer Services, P&P and IT to ensure SLAs are achieved and issues are effectively managed and resolved in agreed timescales across Alpha, manual processes, manual payments and general ledger accounting.

• Application of commercial and financial knowledge to deliver results to the Finance managers and relevant business functions.
• Uphold the accuracy, integrity and quality of the assets, liabilities and P&L data being reported.
• Ensure departmental deliverables are produced accurately, timely and of requisite quality through appropriate co-ordination and planning of resources.
• Responsible for embedding a culture of financial and commercial challenge within and across the department.
• Understand the Risk and Control framework that Servaada operates applying finance knowledge and challenge to ensure tactical risks are identified, measured against standards, and escalated appropriately.
• Develop effective relationships with key internal and external contacts and be seen as a subject matter expert and support for all other roles within the team.

Essential Skills:

• Complete complex general ledger reconciliations and supporting accounting.
• Ensure accounting records are accurate and assets and liabilities reflect the correct position.
• Identify solutions for balance sheet clearance to including, root cause analysis, end-to-end review, recommend required changes to cross functional models and short-term clearances.
• Production of client, business and executive committee MI.
• Direct engagement with OSP's or functional senior leads.
• Production of policy accounting data fixes for submission of IT.
• Communicates effectively, including written and oral presentation, engaging customers and stakeholders as appropriate to role.
• Demonstrates good organisation skills, with an analytical and methodical approach to work.
• Ability to work very well in a team or independently, consulting and co‑ordinating others appropriately in the wider function and business.

Desirable Skills & Qualifications:

• Experience working in a finance department or relevant qualifications.
• Experience of working within a regulatory environment.
• Experience in implementation of new financial systems and/or processes.
• Experience of system integration.
• Qualified or in training member of a CCAB body or equivalent qualification or relevant experience.

Personal Attributes:

• Customer-focused with a passion for delivering excellent service.
• Strong leadership presence and ability to inspire others.
• Resilient and adaptable in a fast-paced environment.
• Proactive and solution oriented.
• Highly organised with excellent attention to detail.
• Strong decision‑making and problem-solving skills.
• Collaborative and supportive team player.
• Committed to developing others and promoting a positive working environment.

Application of Individual Conduct Rules:

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct
• Must act to deliver good outcomes for retail customers.

ICR 6 missing!

Equal Opportunities:

Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.