Policy Officer: Offender Management & Problem Solving

Future of London; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

TfL, GLA or OPDC is seeking an Operational Policy Officer – Offender Management and Problem Solving. The role focuses on developing and delivering policy and programmes to safeguard customers on TfL networks, partnering with internal teams and external partners to reduce antisocial behaviour and manage offenders.

The post involves leading on problem-solving plans, working with stakeholders across TfL and policing partners, and contributing to policy design with a focus on safety, ride

Qualifications

• Good knowledge of TfL strategy and objectives (desirable)
• Good knowledge of policing and transport services in London (essential)
• Good knowledge of Offender Management processes (essential)
• Good knowledge of Problem-Solving techniques (SARA model) (desirable)
• Good knowledge of TfL organisation, culture and structure (desirable)

Responsibilities

• Support work across a portfolio of topics in Security Policing and Enforcement (e.g. Offender Management, Problem solving, rough sleeping, crime reduction)
• Plan project deliverables and prioritise demanding workloads
• Manage multiple projects/requests and deliver to timescales
• Engage stakeholders with guidance and recommendations on policy issues
• Regularly update stakeholders on project milestones
• Monitor benchmarking activity to align with best practice
• Provide secretariat support for meetings and notes
• Collaborate with TfL teams to integrate enforcement considerations early in policy development
• Act as an advocate for best practice and efficiencies

Skills

Interpersonal skills

Time management

Policy writing

Strategic thinking

Research and analysis

Job description

TfL, GLA or OPDC is seeking an Operational Policy Officer – Offender Management and Problem Solving. The role focuses on developing and delivering policy and programmes to safeguard customers on TfL networks, partnering with internal teams and external partners to reduce antisocial behaviour and manage offenders.

The post involves leading on problem-solving plans, working with stakeholders across TfL and policing partners, and contributing to policy design with a focus on safety, ride