Prevention Manager

Future of London; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on the TfL network

Ticket reimbursements for rail travel

30 days annual leave

Hybrid working

Discounts and offers

Cycle-to-work program

Job summary

TfL in London seeks a Prevention Manager to lead a programme of activity under the WVA Strategy, improving prevention and victim support for staff and managers. You will coordinate with internal teams and external partners, providing expert advice and ensuring stakeholders are informed.

The role requires strong project management, strategic communication, and ability to influence across a matrix organisation.

Qualifications

• Experience of managing stakeholder relationships in a fast-moving political landscape.
• Experience of project management in a complex organisational environment.
• Experience of achieving results through others.
• Experience of producing good quality reports, briefings and data to influence senior stakeholders.
• Experience of driving performance improvement in an operational public transport field.

Responsibilities

• Lead, sponsor, scope, develop, implement and evaluate projects to tackle WVA.
• Manage all aspects of WVA projects including delivery plans, risks and benefits.
• Collaborate with TfL’s operations, operators and contractors to address WVA concerns.
• Represent TfL and build relationships with industry groups, police and justice partners.
• Develop WVA communications and engage staff through management advocates and champions.
• Provide advice and guidance on WVA and prevention activity in key business areas.
• Line manage one PB2 Prevention Officer.

Skills

Influence

Portfolio management

Staff engagement

Data analysis

Project management

Communication

Adaptability

Job description

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Location: Palestra, Surface Transport Corp

Company: TfL, GLA or OPDC

Job title: Prevention Manager

Grade: Band 3

Contract type: Permanent

Reference: SF5403

Application closing date: 11th of September @23:59

External - All offers of employment are subject to satisfactory right ‑ to ‑ work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

About the role

At TfL, the safety of our people is at the core of what we do We are committed to preventing violence and aggression against our people, tackling the causes and providing the best support to our people who experience it.. We want to continually learn and improve our approach to keeping our people safe.

This role is responsible for a programme of activity made up of a number of specific projects, that will all help deliver the WVA Strategy, improving WVA prevention activity, victim support services and providing support for staff and managers. You will also be responsible for specific business areas – ensuring key stakeholders are informed and included in WVA work, providing advice and guidance and technical expertise on WVA and prevention activity

Key accountabilities

• To lead, sponsor, scope, develop, implement and evaluate specific projects to tackle WVA. For example rolling out new safety equipment, new systems, tackling WVA hotspots and taking action against WVA triggers
• To manage of all aspects of WVA projects including delivery plans, stakeholder management, risk mitigation, benefits realisation, interdependencies and transfer to business as usual.
• To work closely with TfL's operational businesses, operators and contractors to understand their concerns and requirements in relation to WVA and coordinate action to address these.
• Represent TfL and build positive relationships with industry groups, the police and criminal justice partners to promote TfL's interests and activity and learn from them.
• Develop WVA communications and engagement activity, including managing networks of management advocates and staff champions to ensure all staff and managers are aware of WVA activity, their own responsibilities and how to find advice and support
• Be responsible for specific business areas – ensuring key stakeholders are informed and included in WVA work, providing advice and guidance and technical expertise on WVA and prevention activity
• Line management of one PB2 Prevention Officer

Key interfaces

Key internal interfaces including Directorate of Security, Policing & Enforcement, Bus Operations, Sponsored Services, LU Customer Services, Employee Communications, Human Resources, Safety Health & Environment Directorate, Legal and Occupational Health, Communications Directorate, Tech and Data Teams

External interfaces include the Mayor's Office, GLA members, Police services and the judicial system i.e. Courts, Crown Prosecution Service and Justice units, our operators and contractors, Rail Delivery Group and other industry groups.

Knowledge

• Knowledge and understanding of the major issues affecting the provision of policing and transport services in London
• Excellent understanding of London's Transport network and its associated safety issues

Skills

• Ability to influence at all levels - obtaining buy-in from key stakeholders
• Excellent ability to coordinate large-scale portfolios of projects in a matrix environment
• Ability to engage and motivate staff - fostering a culture of safety within TfL and across our operators and contractors
• Ability to analyse complex information to produce recommendations for Board level
• Excellent organisational and project/programme management skills
• Excellent communication skills, report writing and presentation skills
• Ability to be flexible and adapt to changing circumstances

Experience

• Experience of managing stakeholder relationships in a fast-moving political landscape, challenging, negotiating and influencing at all levels
• Experience of project management in a complex organisational environment
• Experience of achieving results through others
• Experience of producing good quality reports, briefings and data to influence senior stakeholders
• Experience of driving performance improvement in an operational public transport field.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel
  

VettingProcess

At Transport for London, safety,trustand fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe,inclusiveand reliable network for everyone who depends on our services. We simply ask that the information you provide is honest andaccurateso we can progress your application smoothly. If somethingdoesn’tmatch orcan’tbe verified, we may not be able to move forward with yourapplication,butwe’llalways treat you with transparency,respect,and clear communication throughout

Equality,diversityand inclusion

We are committed to equality,diversityand inclusion. We want torepresentthe city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meetsall ofthe essential criteria. We also use anonymising software that removesidentifyinginformation from CVs and cover letters to make the process fair.