Policy Officer, (Faculty Cases)

University of Exeter; Exeter; On-site; GBP 31,000 - 38,000; Full time

Job summary

University of Exeter is seeking a dedicated professional to join the Student Casework team as Officer of Senior Vice-President and Registrar and Secretary. This full-time fixed-term post covers maternity from 1 December 2026 to 31 January 2028, based in Exeter.

The starting salary is £34,630 on Grade E, dependent on knowledge, skills and experience. The successful candidate will provide high-level support and advice across the University, work independently and as part of a team, and become an

Qualifications

• Experience and skills to join a busy team.
• Ability to synthesise information and reach reasoned decisions.
• Excellent organisational and communication skills.

Responsibilities

• Provide high level support and advice to colleagues across the University.
• Become an expert in Casework policies.
• Collaborate flexibly as part of a team and independently to deliver outstanding customer service.

Job description

Position

Officer of Senior Vice- President and Registrar and Secretary

Location

Exeter

Contract Type

Fixed-term contract

Working Hours

Full-time post

Salary

Salary will be from £34,630 on Grade E, depending on knowledge, skills and experience

About The Role

This full-time post is offered on a fixed term basis to cover maternity from 1 December 2026 until 31 January 2028. Applications for secondments will be considered subject to agreement from your current line manager.

The starting salary will be from £34,630 Grade E, depending on knowledge, skills and experience.

About You

This position offers an exciting opportunity for those wishing to develop their career in student casework. We are looking for a committed and resilient individual who has the required experience and skills to join our busy team. This post requires candidates with a high level of initiative, the ability to synthesise information and reach reasoned decisions on the evidence available. You would be required to work effectively with a wide variety of colleagues from across the University and communicate with a range of audiences.

You will provide a high level of support and advice to colleagues across the University and will become an expert in Casework policies.

The successful applicant for this post will have experience of working flexibly both as part of a team and of working independently to deliver an outstanding customer service experience. You will have excellent organisational and communication skills, excellent attention to detail and ideally have experience of casework in this or a similar compliance related background.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further Information

Please contact Lisa Lindsey-Clark, Faculty Cases Manager, [e-mail]

About The Division

Not Specified

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39-41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

How We Can Help

If you're considering applying and need support to do so, please get in touch with us at [e-mail]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.