Education Welfare Advisor

University of Exeter; Exeter; Hybrid; GBP 26,000 - 38,000; Part time

Benefits offered by this job

Hybrid working

Job summary

The University of Exeter invites applications for an Education Welfare Advisor in the Education Welfare Team, Wellbeing Services. This part-time role (21.9 hours/week) focuses on providing wellbeing guidance, developing study plans to support academic progression, and coordinating student support across services.

You will work flexibly in a collaborative team and independently, delivering high-quality customer service with excellent organisational and communication skills.

Qualifications

• Compassionate, committed and resilient individuals with an understanding of issues facing university students.
• Experience delivering frontline wellbeing support with strong customer service.
• Excellent organisational and communication skills, ability to work both in a team and independently.

Responsibilities

• Provide wellbeing support and advice to students through HWSS processes.
• Maintain knowledge of internal and external wellbeing services to support students effectively.
• Coordinate ongoing professional support for young adults with health and wellbeing needs and help create study plans.

Job description

Education Welfare Advisor

This part-time (21.9 hours per week) post is available from 2nd November 2026 as a permanent post within the Education Welfare Team.

This role offers the opportunity for hybrid working – some time on campus and some from home.

Please note this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people, and vulnerable adults. We expect all our staff to share this commitment.

We are currently recruiting for an Education Welfare Advisor. The Education Welfare Advisor will be managed by the Pathway Lead for Education Welfare and will work as a fully collaborative member of the Education Welfare Team; one pathway within Wellbeing Services at the University of Exeter.

This role will provide effective, professional guidance, ongoing advice and support to students on a range of issues relating to wellbeing, health and academic study, including the creation of support for study plans to help enable academic progression. We are looking for compassionate, committed and resilient individuals with an understanding of the issues facing university students and who have the required experience and skills to join this busy team.

You will provide a high level of wellbeing support and advice through the Health, Wellbeing and Support for Study (HWSS) process. You will maintain an extensive knowledge of internal and external wellbeing support services in order to support students effectively.

The successful applicant for this post will have experience of working flexibly both as part of a team and by working independently to deliver an outstanding customer service experience. You will have excellent organisational and communication skills, as well as experience of coordinating ongoing professional support for young adults with health and wellbeing needs.

Please ensure you read the Job Description and Person Specification for full details of this role.

The closing date for applications is 21 October.

Further information

About The Division

Education and Academic Services

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39 - 41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do