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Deliver comprehensive policy launch pieces or cross-functional work products integrated into overarching projects to create meaningful impact in policy work with minimal assistance.
Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risks for our client. Assess emerging issues, own at least one workflow or project area, and evaluate impacts of local law updates and active litigation. Plan and execute most prioritized projects independently, leveraging team support as needed.
Role Responsibilities:
- Identify and recommend creative solutions to evolving policy problems independently.
- Address escalated issues or triage promptly when required.
- Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
- Identify trends, anticipate challenges, and develop strategies for ambiguous problems.
- Collaborate within teams to communicate knowledge on various tasks.
- Build networks with key stakeholders to facilitate cross-team collaboration and success.
- Foster a respectful and inclusive work environment.
- Engage in thought leadership by collaborating with external partners on policy/process issues or innovative approaches.
- Coordinate timelines, goals, and objectives for project components.
- Work with cross-functional teams, including technical and vendor teams, to support policy launch and implementation.
- Understand implications of policy and process changes on systems, enforcement, and operations.
- Demonstrate knowledge of policy development and implementation, ensuring policies are operationally adoptable.
- Establish and manage global product policies and standards with regional focus, considering local culture and community values.
- Collaborate with stakeholders and vendors to develop and implement product policies for various products, including investigations and responses to inquiries.
- Identify, analyze, and prioritize policy issues affecting the client and assess their impact on business and users.
- Resolve high-impact cross-product policy escalations with minimal guidance.
Skills & Experience:
- Effective communication skills across diverse audiences and formats, including adapting communication styles for influence.
- Knowledge of online, international, and multilingual communities.
- Understanding of handling disruptive and unexpected events threatening stakeholders or the public.
- Fluency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
- Fundamentals of policies and product platforms.
- Understanding of internet policies, legal, and regulatory frameworks.
- Experience with internet technologies, policy, and regulatory environments, especially regarding online safety, content moderation, and free expression.
- Proficiency in French and English.