Policy Consultant

JR United Kingdom; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking an expert in policy management to drive project initiatives and collaborate with cross-functional teams. The role involves delivering impactful policy solutions while managing complex issues, requiring strong communication skills and fluency in multiple languages. Candidates should demonstrate a solid understanding of internet policies and regulatory frameworks.

Responsibilities

• Deliver comprehensive policy launch pieces and manage projects with minimal assistance.
• Identify and recommend solutions to policy problems independently.
• Collaborate with cross-functional partners to implement policy and standards.

Skills

Excellent communication skills

Ability to adapt communication styles

Knowledge of online communities

Understanding of disruptive events

Fluency in foreign languages

Familiarity with product platforms

Understanding internet policy frameworks

Experience with content moderation

Proficiency in French and English

Job description

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Deliver comprehensive policy launch pieces or cross-functional work products that are integrated into an overarching project, creating meaningful impact in policy work with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to drive trust and mitigate risk for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute most prioritized project work independently, leveraging team support for others.

Role Responsibilities:

• Identify and recommend creative solutions to evolving or adapting policy problems independently.
• Address escalated issues or triage as required promptly.
• Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
• Identify trends, anticipate challenges, and develop strategies for ambiguous problems without clear solutions.
• Collaborate within teams to communicate knowledge on various tasks.
• Build networks with key stakeholders for cross-team collaboration and success.
• Foster a respectful and inclusive work environment.
• Engage in thought leadership by interacting with external partners on policy/process issues or innovative approaches.
• Coordinate timelines, goals, and objectives for project components.
• Work with cross-functional partners, including technical and vendor teams, to support policy launch and implementation.
• Understand the implications of policy and process changes on systems, enforcement, and operations.
• Demonstrate knowledge of policy development and implementation, ensuring policies are adoptable by enforcement teams.
• Manage and implement global product policies with regional focus, considering local culture, values, and community standards.
• Collaborate to develop and implement product policies across various products, participating in investigations and responding to inquiries.
• Identify and analyze policy issues affecting the client, understanding their potential business and user impact.
• Resolve cross-product, high-impact policy escalations with minimal guidance.

Skills & Experience:

• Excellent communication skills in both written and oral formats.
• Ability to adapt communication styles to different audiences and situations.
• Knowledge of online, international, and multilingual communities.
• Understanding of how to handle disruptive and unexpected events threatening stakeholders or the public.
• Fluency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
• Fundamentals of policies and familiarity with product platforms.
• Understanding of internet policy, legal, and regulatory frameworks.
• Experience with internet technologies, policy, regulation, and content moderation.
• Proficiency in French and English, both speaking and writing.