Policy and Uniform Coordination Administrator

Sirona care & health CIC; Yate; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Benefits

27+ days annual leave

NHS Pension Scheme

Agenda for Change Salary

Job summary

Sirona care & health CIC is seeking a highly organised Policy and Uniform Coordination Administrator to support uniform management and policy governance across the NHS community services in Bristol, North Somerset or South Gloucestershire. The role also provides governance, audit assurance and responsive admin support to the Policy Steering Group.

You will manage end-to-end uniform processes, coordinate meetings, take minutes, respond to enquiries and help improve our processes while maintaining

Qualifications

• Numeracy and literacy level 2 qualification or equivalent demonstrable skills.
• NVQ 3 in administration or equivalent demonstrable experience.
• Willingness to undertake training required for the role.

Responsibilities

• Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary.
• Understand and manage the administration of policy and uniform processes.
• Provide administrative support to the policy and uniform process, looking for improvements to our processes and procedures.
• Arrange meetings, booking venues, inviting attendees; provide administrative and minute taking when required.
• Use initiative and judgement at all times and know when it is appropriate to escalate any issues.
• Monitor and action all inbox/phone queries relating to policies and uniforms and escalate appropriately to the relevant personnel.
• Understand the importance of urgent queries being responded to and being able to prioritise your workload.

Skills

IT skills (Microsoft Office)

Minute taking

Time management

Record keeping

Communication skills

Administrative coordination

Customer service experience

Ordering & procurement

Stock control

Healthcare/public sector experience

Education

Numeracy and Literacy level 2 qualification

NVQ 3 in administration

Willingness to undertake training

Tools

Microsoft Office

Job description

Policy and Uniform Coordination Administrator

We have a fantastic opportunity for an organised Policy and Uniform Coordination Administrator to join our team. This varied role offers the opportunity to make a real contribution across both uniform coordination and policy governance, while developing your skills and experience.

You will coordinate the end-to-end uniform management process, including ordering, recycling and disposal, ensuring uniforms are provided in a timely, cost-effective and compliant way. You will also support governance, audit assurance and consistency across our services.

Alongside this, you will provide a responsive and effective administrative service to the Clinical and Professional Policy Steering Group. This will include managing and responding to enquiries, undertaking key administrative duties, and supporting the Steering Group Chair with the coordination and administration of policy governance processes.

We are committed to supporting a positive work-life balance with flexibility to accommodate school hours, making this an excellent opportunity for someone seeking a role that can work around family commitments.There is also potential for the role to be extended over time, offering an opportunity to develop into a longer-term position.

If this sounds like the right move for you, we'd love to hear from you.

Main duties of the job

• Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary
• Understand and manage the administration of policy and uniform processes
• Provide administrative support the policy an uniform process, looking for improvements to our processes and procedures
• Arrange meetings, booking venues, inviting attendees Provide administrative and minute taking when required
• Use initiative and judgement at all times and know when it is appropriate to escalat any issues
• Monitor and action all inbox/phone queries relating to policies and uniforms and escalat appropriately to the relevant personnel
• Understand the importance of urgent queries being responded to and being able to prioritise your workload.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job responsibilities

• Please see the job description and person specification attached for further information on the role.
• Please note, we cannot offer a Certificate of Sponsorship for this role. If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
• If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Qualifications

• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.
• NVQ 3 in administration, or equivalent demonstrable experience
• Willingness to undertake training required for the role.

Skills, experience and knowledge

• Excellent IT skills, including experience using Microsoft Office (Excel, Outlook, Word), comprehensive knowledge of Microsoft Office, minute taking and time management skills
• Ability to maintain accurate records and manage data in line with organisational processes
• Good communication skills, both written and verbal, with the ability to liaise effectively with staff, managers, and suppliers
• Demonstrable experience in an administrative, coordination, or customer service role
• Previous experience in ordering, procurement, stock control, or logistics
• Experience of working within a healthcare, social care, or public sector environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lead for Admin & Programmes in Quality & Safety

£25,760 to £27,476 a yearper annum, pro rata