Police Community Support Officer

Dyfed-powys Police; Carmarthen; On-site; GBP 29,000 - 31,000; Full time

Job summary

Dyfed-Powys Police is recruiting Police Community Support Officers (PCSOs) to join our neighbourhood policing team. Successful applicants may be considered for vacancies in 2027/2028 in Powys, Pembrokeshire and Ceredigion, with a focus on building relationships, solving problems and supporting communities.

Training and vetting will be provided. This bilingual organisation offers opportunities to work across diverse communities and participate in safeguarding and crime prevention initiatives,

Qualifications

• Must have full manual driving licence (to pass Police Driving Test during probation)

Responsibilities

• Help communities build and thrive through neighbourhood policing and community engagement.
• Build links with businesses, residents, community leaders and partner agencies.
• Maintain visibility through high-visibility patrols and respond to incidents such as anti-social behaviour, disputes and missing person inquiries.
• Take a problem-solving approach with partners to resolve long-term community issues.
• Support victims of crime with crime prevention advice and contribute to investigations by collecting CCTV evidence and assisting with house-to-house enquiries.

Job description

We are seeking applications to join Dyfed-Powys Police as a Police Community Support Officer (PCSO). Successful applicants will be considered for vacancies that arise in 2027/2028, however, we anticipate a higher demand for Powys, Pembrokeshire & Ceredigion.

This is a vital police staff role within our neighbourhood policing team; you will spend time working with the communities of Dyfed Powys Police, building relationships, breaking down barriers and solving problems.

There is no typical day as a PCSO, and each day brings new challenges but ultimately everything you do will improve the lives of our communities.

As a Dyfed Powys PCSO you could:

• Work to help communities build and thrive.
• Build links and relationships with communities - whether that's businesses, residents, community leaders or partner agencies.
• Help build and maintain relationships with our diverse communities and young people
• Be a visible presence within the community, carrying out high visibility patrols to reassure people.
• Respond to a range of incidents, including anti-social behaviour, neighbour disputes, abandoned vehicles, and assisting with missing person enquiries.
• Take a problem-solving approach to long term issues in the community, working with partners and the community to help resolve them.
• Help reassure and support victims of crime, offering crime prevention advice to help keep them safe.
• Help with policing large events, gatherings, festivals, and shows
• Use the powers designated to you to help tackle anti-social behaviour and crime in your community.
• Collect CCTV evidence and carry out house to house enquiries to help our investigations.
• Act as a professional witness, attending court when required.

We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English

Salary: Starting from £28,914 and rising to £30,897 (this does not include any allowances which are applicable when working shifts and weekends, following the initial training period)

Full training and support is provided for this role, which includes an initial training programme with an exciting timetable of courses followed by an 8 week tutorship period on division

Successful candidates are subject to vetting and medical checks, and all prospective PCSOs will be required to have their fingerprints and a DNA sample taken

Dyfed Powys Police reserves the right to change the dates of tests or intakes as required and restrict candidate numbers attending the interviews due to organisational need

You will need a full manual driving licence in order to join as a PCSO as you will be required to pass a Police Driving Test during your probationary period. You can apply for the role without a manual driving licence but cannot be progressed towards a start date until a manual licence is obtained.