PMS System Support Specialist

NHS National Services Scotland; Larbert; On-site; GBP 22,000 - 28,000; Full time

Job summary

NHS Forth Valley in Larbert is seeking a User Support Officer to join the Patient Management System (PMS) team. You will support the PMS Manager in implementation, ongoing management and development of the PMS, providing system, user and training support across services.

The role requires an ICT/Healthcare qualification at least to HNC level (or demonstrable experience), the ability to work flexibly, excellent communication, and a Level 2 Disclosure Scotland check.

Qualifications

• Minimum education to HNC level or equivalent in ICT/Healthcare, or demonstrable system delivery experience.
• Experience in NHS or Public Sector environment desirable.
• Ability to complete a Level 2 Disclosure Scotland check.

Responsibilities

• Provide system, user and training support for the Patient Management System (PMS).
• Support PMS Manager with implementation, ongoing management and development.
• Coordinate updates and system changes with governance requirements.
• Participate in projects for ongoing system development and interfaces to other clinical systems.
• Build effective relationships across services to optimise system use.

Skills

Interpersonal skills

Communication

Stakeholder engagement

Education

HNC level or equivalent (ICT/Healthcare)

Tools

TrakCare

Job description

NHS Forth Valley in Larbert is seeking a User Support Officer to join the Patient Management System (PMS) team. You will support the PMS Manager in implementation, ongoing management and development of the PMS, providing system, user and training support across services.

The role requires an ICT/Healthcare qualification at least to HNC level (or demonstrable experience), the ability to work flexibly, excellent communication, and a Level 2 Disclosure Scotland check.