PM260591 - Unit Support Manager

NHS National Services Scotland; Elgin; On-site; GBP 40,000 - 55,000; Full time

Job summary

NHS Grampian's Dr Gray's Hospital invites applications for an enthusiastic Unit Support Manager within the Women & Children’s Services team. You will support day-to-day management and drive improvements in patient pathways alongside the Unit Operational Manager and multidisciplinary colleagues.

The role focuses on operational issue management, achievement of national and local targets, service redesign, and strong governance, risk management and health & safety.

Qualifications

• Degree-level education or equivalent knowledge and experience.
• Experience in business/project management.
• Demonstrated leadership and change-management skills.
• Excellent written and verbal communication skills.
• Ability to work independently with initiative and judgement.
• Awareness of NHS priorities would be advantageous.

Responsibilities

• Support the management of operational issues and service pressures.
• Monitor performance against national and local targets, including waiting times, day-case activity and length of stay.
• Support service redesign and improvement projects and changes to patient pathways.
• Support clinical governance, risk management, and health & safety.

Skills

Organised

Proactive

Leadership

Communication

Problem-solving

Change management

Education

Degree-level education

Job description

An exciting opportunity has arisen for an enthusiastic and motivated Unit Support Manager to join the Women & Children’s Services team at Dr Gray’s Hospital.

Working as part of the Unit Management Team, you will provide operational and management support across the service, working closely with the Unit Operational Manager, Nurse/Midwifery Managers, Clinical Leads and wider multidisciplinary team. The role provides an excellent opportunity for someone looking to develop their operational management experience within a varied and evolving clinical environment.

The role

You will play a key role in supporting the effective day-to-day management and continuous improvement of services. Responsibilities will include:

• Supporting the management of operational issues and service pressures.


• Monitoring performance against national and local targets, including waiting times, day-case activity and length of stay.


• Supporting service redesign, improvement projects and changes to patient pathways including elements of the Moray Maternity Collaborative.


• Supporting clinical governance, risk management, and health & safety.

About you

We are looking for someone who is organised, proactive and able to work effectively in a fast-paced environment with competing priorities.

You will have degree-level education or equivalent knowledge and experience, together with experience of business/project management. You should be able to demonstrate effective leadership, problem-solving and change-management skills and have excellent written and verbal communication skills,

You will be comfortable working independently, using your own initiative and judgement to identify issues and develop practical solutions, while recognising when escalation or wider support is required. Experience of working collaboratively with a range of staff and stakeholders and an awareness of current NHS priorities would be advantageous.

Why join us?

This is an excellent opportunity to develop your operational leadership skills while making a tangible contribution to the delivery and improvement of Women & Children’s Services. You will join a supportive multidisciplinary management team and have the opportunity to become involved in service improvement, workforce development, performance management and wider NHS Grampian initiatives.

We are particularly interested in applicants who can bring energy, initiative, strong organisational skills and a genuine commitment to improving services for patients, families and staff.

Informal enquiries are welcomed - [e-mail]

We may close the advert early if there's a significant number of applicants.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.