PM Warehouse Operations Manager

Loom Talent; Ashby-de-la-Zouch; On-site; GBP 50,000 - 55,000; Full time

Job summary

Loom Talent is hiring a PM Warehouse Operations Manager in Ashby-de-la-Zouch to lead the afternoon/evening shift and ensure service, accuracy and customer standards are met. You will manage operational teams, drive accountability and implement continuous improvement initiatives within a fast-paced 3PL setting.

The role requires hands-on leadership, strong people management and the ability to deliver on KPIs while coordinating with transport and broader supply chain functions.

Qualifications

• Proven experience in senior warehouse management roles within fast-paced environments.
• Strong leadership and coaching abilities with large teams.
• Experience driving KPIs, productivity and customer service performance.

Responsibilities

• Lead the PM warehouse operation to meet service, productivity and quality targets.
• Coach and develop warehouse leadership teams and operational colleagues.
• Foster accountability, engagement and continuous improvement across the shift.
• Monitor KPI performance and implement initiatives to boost operations.
• Plan labour and allocate resources to maximise efficiency.
• Maintain Health & Safety, compliance and housekeeping standards.
• Coordinate with transport and wider logistics teams for smooth flow.
• Build strong customer relationships and ensure SLAs are achieved.
• Drive warehouse improvement projects to enhance productivity and accuracy.

Skills

Leadership

Team management

KPI tracking

Labour planning

H&S awareness

Continuous improvement

Job description

PM Warehouse Operations Manager - Ashby-de-la-Zouch - £50,000 - £55,000 + Package

The Role

This PM Warehouse Operations Manager opportunity is with a well-established 3PL business based in Ashby-de-la-Zouch, operating within a fast-paced, customer-focused warehousing environment.

The business is looking for a hands-on PM Warehouse Operations Manager to lead the afternoon/evening operation, ensuring productivity, accuracy and customer service standards are consistently achieved. You'll have full responsibility for the shift, leading operational teams while driving a culture of accountability, engagement and continuous improvement.

Working closely with the wider Logistics distribution and supply chain function, you'll play a key role in ensuring operational excellence across the warehouse while supporting the site's continued growth and customer performance.

The PM shift offers flexibility, typically operating around 2:00pm - 10:00pm (or equivalent).

Key responsibilities

• Leading the PM warehouse operation, ensuring service, productivity and quality targets are consistently achieved
• Managing, coaching and developing warehouse leadership teams and operational colleagues
• Driving a culture of accountability, engagement and continuous improvement across the shift
• Monitoring warehouse KPIs and implementing initiatives to improve operational performance
• Managing labour planning and resource allocation to maximise operational efficiency
• Ensuring Health & Safety, compliance and housekeeping standards are maintained at all times
• Working closely with transport and the wider Logistics distribution and supply chain teams to ensure seamless operational flow
• Building strong customer relationships and ensuring service level agreements are consistently achieved
• Leading operational improvement projects to enhance productivity, accuracy and overall site performance

Key experience

• Proven experience operating as a PM Warehouse Operations Manager, Warehouse Operations Manager, Warehouse Shift Manager or Warehouse Manager within a fast-paced 3PL environment
• Strong leadership experience managing large operational teams in high-volume warehouse operations
• Experience driving warehouse KPIs, productivity and customer service performance
• Good understanding of labour planning, operational compliance and Health & Safety best practice
• Demonstrable success implementing Continuous Improvement initiatives within warehouse operations
• Experience operating within a Logistics distribution and supply chain environment
• Strong communication, coaching and stakeholder management skills
• A hands-on leadership style with the ability to make decisions and drive performance in a fast-paced operational environment