Plumbing & Heating Admin & Scheduling Lead

Holland & Clay Limited; Shrewsbury; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Pension scheme

Holiday entitlement

Free parking

On-site parking

Sick pay

Job summary

Holland & Clay Limited in Shrewsbury, ENG, is seeking a highly organised Business Support Administrator (Plumbing & Heating) for a full-time on-site role. You will coordinate jobs, handle customer communications, and support financial administration while maintaining high service quality.

The role runs 08:00–17:00, Monday to Friday, with a salary of £27,000–£30,000, dependent on experience. Join a growing team focused on delivering exceptional work with top-quality materials.

Qualifications

• Proven administrative experience in plumbing/heating or construction is preferred.
• Excellent communication and customer service skills.
• Strong organisational and time-management abilities with attention to detail.

Responsibilities

• Schedule engineers’ daily workloads using Joblogic and monitor progress in real time.
• Act as the first point of contact for customer enquiries via phone and email.
• Convert approved quotes into jobs and track completion; generate and send invoices.
• Assist with credit control and basic bookkeeping tasks.
• Maintain accurate records across systems and support management and engineers.

Skills

Administrative experience

Organisational skills

Time-management

Communication

Customer service

Attention to detail

Multitasking

Working under pressure

Joblogic proficiency

Tools

Joblogic

Job description

Holland & Clay Limited in Shrewsbury, ENG, is seeking a highly organised Business Support Administrator (Plumbing & Heating) for a full-time on-site role. You will coordinate jobs, handle customer communications, and support financial administration while maintaining high service quality.

The role runs 08:00–17:00, Monday to Friday, with a salary of £27,000–£30,000, dependent on experience. Join a growing team focused on delivering exceptional work with top-quality materials.