Plumbing Contract Manager

PU Tech Ltd; Hartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in measurement technologies is looking for a seasoned Credit Controller with at least five years of experience managing debt portfolios. In this role, you'll handle a significant receivables ledger of over £14M and collaborate with various teams to ensure outstanding financial controls and customer interactions. Your strong Excel skills and experience with systems like Navision and Salesforce will be vital for success. This position offers growth opportunities in a supportive team environment.

Benefits

Career progression opportunities

Supportive team environment

Exposure to finance projects

Qualifications

• Minimum 5 years of experience in Credit Control within a medium- or large-scale organisation.
• Experience managing high-value, high-volume debt portfolios.
• Strong proficiency in Excel for data manipulation and reconciliation.

Responsibilities

• Manage a sizable debt portfolio (£14M+) and drive timely recovery of overdue balances.
• Oversee monthly direct debit collections and resolve customer account discrepancies.
• Collaborate with internal stakeholders to support order-to-cash operations.

Skills

Credit Control experience

Proficiency in Excel

Communication skills

Organizational skills

Tools

Navision

Salesforce

ServiceMax

Job description

Summary

We are looking for a seasoned Credit Controller who brings at least five years of experience managing debt portfolios within medium to large organisations. You will take ownership of a significant and complex receivables ledger and work closely with cross-functional teams to maintain strong financial controls and deliver high-quality customer interactions.

Job Responsibilities

• Manage a sizable debt portfolio (£14M+) and drive timely recovery of overdue balances.
• Oversee monthly direct debit collections and resolve customer account discrepancies.
• Perform daily cash allocation across multiple bank accounts and ensure accurate bank reconciliations.
• Collaborate with internal stakeholders, including the SOP team, Finance Manager, and other Credit Controllers, to support seamless order-to-cash operations.
• Utilise multiple systems (including Navision ERP, Salesforce, ServiceMax) to analyse data, update records, and track customer activity.
• Maintain clear, confident communication with customers via phone and e‑mail to resolve queries and escalations.
• Contribute to ongoing UK and EMEA credit control improvement initiatives and operational projects.

Qualifications

• Minimum 5 years of experience in Credit Control within a medium- or large-scale organisation.
• Demonstrated experience managing high-value, high-volume debt portfolios.
• Strong proficiency in Excel (data manipulation, lookups, reconciliation work).
• Comfortable working across multiple systems, ideally including Navision, Salesforce and ServiceMax.
• Excellent written and verbal communication skills, with confidence handling complex conversations.
• Strong organisational skills and the ability to prioritise in a fast-paced environment.
• Ability to work independently while contributing to a collaborative team culture.
• Must have the right to work in the UK - visa sponsorship is not available for this role.

We Offer

• Opportunity to join a global leader in measurement technologies at a time of continued growth and transformation.
• A high-impact role with potential to progress into a more senior Credit Controller position.
• Exposure to UK and EMEA finance projects and cross-functional collaboration.
• A supportive and experienced team environment.