Plumber

Sodexo; Newcastle upon Tyne, Gateshead; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Brand discounts

Gym offers

Employee assistance

Job summary

Sodexo is hiring a Plumber to support Northumbria University across multiple sites in Newcastle and Gateshead. You will perform planned, reactive and compliance-related maintenance to ensure safe, well-maintained living and learning environments for students and staff.

The role requires plumbing qualifications, a UK driving licence, and the ability to work in occupied spaces with an on-call rota. Excellent customer service and CAFM experience are valued.

Qualifications

• Essential plumbing qualifications including NVQ/City & Guilds.
• Water Regulations qualification or equivalent competence.
• Full UK Driving Licence holder.
• Experience in planned and reactive maintenance environments.

Responsibilities

• Carry out planned preventative maintenance on plumbing and mechanical systems.
• Diagnose and repair plumbing faults quickly and effectively.
• Maintain and repair hot and cold-water systems and sanitaryware.
• Respond to emergency leaks, blockages, water outages and breakdowns.
• Complete plumbing upgrades, replacements and minor installation projects.
• Update maintenance activities accurately using CAFM systems such as Maximo.
• Work professionally within occupied student residences and academic facilities.
• Participate in an on-call rota supporting a 24/7 operation.
• Support sustainability and water-efficiency initiatives across the estate.

Skills

Planned & reactive maintenance

Fault finding & diagnostics

Hot & cold-water systems

Sanitaryware distribution

Strong communication

IT literacy

Education

NVQ Level 3 Plumbing & Heating

City & Guilds Level 3 Plumbing

Water Regulations qualification

Full UK Driving Licence

Tools

CAFM / Maximo

Job description

Plumber

• Trinity Square Accommodation, Northumbria University, 202 High Street, Gateshead NE8 1AQ.

• Flexibility required to cover various sites across Newcastle upon Tyne and Gateshead

• £40,000pa - £42,000pa + excellent benefits

• 40hrs pw Monday to Friday

• Flexibility required for start and finish times which can vary, from 08.00 to 16.30 and 10.00 to 18.30

• on call rota 1 week in 4; payment given

• Free Parking

• Full UK Driving Licence essential

Check your local transport links here: Plan Your Journey | Traveline

Job Introduction:

At Sodexo, we believe that our everyday actions shape brighter futures. We're looking for a skilled and customer-focused Plumber to join our Technical Services team supporting Northumbria University.

This is more than a maintenance role. You'll play a vital part in ensuring thousands of students enjoy safe, comfortable and well-maintained living and learning environments. From student accommodation to academic buildings, your expertise will help keep essential services running smoothly while delivering an exceptional customer experience.

As a Plumber within our Hard FM Services team, you'll be responsible for delivering planned, reactive and compliance-related maintenance activities across the University estate.

If you're a qualified plumber who takes pride in quality workmanship, enjoys solving problems and wants to be part of a supportive team that values Service Spirit, Team Spirit and Spirit of Progress, we'd love to hear from you.

What You'll Do:

• Carry out planned preventative maintenance on plumbing and mechanical systems

• Diagnose and repair plumbing faults quickly and effectively

• Maintain and repair hot and cold-water systems, sanitaryware, pipework, pumps, valves, taps and showers

• Respond to emergency leaks, blockages, water outages and breakdownsSupport water hygiene and Legionella compliance programmes

• Complete plumbing upgrades, replacements and minor installation projects

• Update maintenance activities accurately using CAFM systems such as Maximo

• Work professionally within occupied student residences and academic facilities

• Participate in an on-call rota supporting a 24/7 operation

• Support sustainability and water-efficiency initiatives across the estate

What You Bring:

Essential

• NVQ Level 3 Plumbing & Heating, City & Guilds Level 3 Plumbing, or an equivalent recognised qualification
• Water Regulations qualification or demonstrable equivalent competence
• Full UK Driving Licence
• Experience working in a planned and reactive maintenance environment
• Strong fault-finding and diagnostic skills with the ability to resolve issues efficiently
• Experience maintaining hot and cold-water systems, sanitaryware and associated distribution systems
• Excellent communication and customer service skills
• Good IT literacy and experience using CAFM or maintenance management systems
• The ability to work independently while contributing effectively as part of a wider facilities management team

Desirable

• Unvented Hot Water qualification
• Legionella and Water Hygiene training
• IPAF and PASMA certifications
• First Aid at Work qualification
• Experience working within universities, student accommodation, healthcare, hospitality or large-scale facilities management environments
• Experience supporting refurbishment, lifecycle and minor works projects

What We Offer:

Working with Sodexo isn't just another job but a chance to be part of something that matters. Here, you're welcomed for who you are, encouraged to bring your ideas and purpose to the table, and given the opportunity to make a real difference in the work you do every day. You'll also find the support, flexibility, and room you need to grow in a way that feels right for you.

With over 20 Sodexo benefits to choose from, you'll have access to a competitive retirement plan, discounts at 1,900+ retail brands, great gym offers, and a confidential 24/7 Employee Assistance Programme for emotional, legal, and financial support.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland).

Note: Sodexo reserves the right to close this advert early if we receive a high number of applications.

Keywords

Plumbing Maintenance, Facilities Management (FM), Planned Preventative Maintenance (PPM), Reactive Maintenance, Water Hygiene, Legionella Compliance, Building Services, Mechanical Services, Fault Finding & Diagnostics, CAFM / Maximo