Plumber

Aster Group; England; À distance; GBP 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Flexible working

Wellbeing programme

Company pension

Volunteer hours

Staff discounts

Résumé du poste

Aster Group in East Dorset is looking for a qualified plumber to join our Dorset Gas team. You will repair and install domestic hot water systems across our properties, focusing on first-fix solutions and delivering excellent customer service.

The role is full-time, 37 hours per week, with a company vehicle and a UK driving licence. You will work mainly in customers' homes and participate in an out-of-hours rota, with full safety and compliance support provided.

Qualifications

• Qualified plumber with NVQ or time-served experience
• Able to identify causes and specify materials
• Strong customer service and teamwork

Responsabilités

• Install new hot water systems or extend existing domestic hot water systems
• Plumbing works for kitchens and bathrooms including showers and trays
• Liaise with merchants to obtain materials
• Follow construction drawings
• Communicate with customers about works outstanding

Connaissances

Plumbing qualification

NVQ/Experience

Formation

NVQ in plumbing

Description du poste

Salary: £36,167 per annum

Location:East Dorset

Hours:37 hours per week

We are looking for a qualified plumber to join our Dorset Gas team, to work alongside our Domestic Heating Engineers.

What you'll be doing

You'll be using your skills and experience to complete plumbing repair works in our properties across East Dorset, supporting the team to find a first-fix solution at every opportunity.

You'll be working in our customer's homes and sometimes in void properties, so you'll have a customer service focus with an inquisitive mind to get to the bottom of the problems.

You'll predominantly work alone but there is always someone on hand to support you where required.

Your tasks could include -

• Installation of new or extension of existing domestic hot water systems
• Plumbing works associates with kitchens, bathrooms including over bath showers and shower trays
• Liaising with merchants to obtain the correct materials
• Following construction drawings
• Communicating with our customers, keeping them informed of works outstanding

About you

You'll have a plumbing qualification, NVQ or equivalent or demonstrable time-served experience working in a plumbing role.

You'll be able to identify causes and specify materials required to rectify plumbing issues.

You'll be working in a team of operatives, delivering excellent customer service working together to improve our customers homes. Teamwork and collaboration are essential to get the job done.

You'll be working in our communities, so being happy to communicate with both customers and colleagues will be really important.

You'll take pride in your customer service and endeavour to first fix at every opportunity.

We will supply a company vehicle to get you around, so you'll need a full, UK driving licence.

You'll need to be willing and able to take part in an out of hours rota. You'll also be willing and able to comply with facefit regulations.

What's in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs
• A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues' careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Successful applicants will be required to complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All offers of employment are subject to the successful candidate providing proof of their right to work in the UK. Aster Group and its subsidiary brands do not hold a sponsor licence and are therefore unable to provide visa sponsorship.