Platform TPM for Generative AI Scale

Front Door Defense; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Scale is seeking a Technical Program Manager for the Platform team in London to drive end-to-end delivery of the Scale Generative AI Platform. You will partner with engineering to accelerate development, build robust dev tooling, and ensure secure, scalable systems for global deployment.

You will translate architecture into clear execution plans, manage dependencies across teams, define SLOs, track adoption metrics, and report to leadership.

Qualifications

• 5+ years of experience as a Technical Program Manager, Product Manager, or Software Engineer delivering technical products or platforms.
• 3+ years managing programs focused on core engineering infrastructure, cloud-native ecosystems (AWS/GCP), Kubernetes, or distributed systems.
• Proven ability to present to executive leadership and translate complex challenges into business impacts.

Responsibilities

• Lead strategic planning and high-velocity execution for SG Platform core capabilities (orchestration layers, model serving, APIs). Manage features from technical scoping and architecture design through production launch.
• Drive execution and manage complex technical dependencies across systems engineering, Core ML, Research, and Product teams to deliver unified SG Platform capabilities with architectural consistency.
• Translate complex infrastructure metrics into actionable roadmaps and map demands like multi-tenancy, data privacy, and isolation into platform features.
• Proactively identify and mitigate technical risks unique to massive-scale GenAI infrastructure and global SG deployments, maintaining momentum.
• Establish lightweight agile processes that empower engineers to ship fast while enforcing clear SLOs and production-grade reliability for clients.
• Track and report on SG adoption metrics, system reliability, delivery forecasts, and bottlenecks to executive leadership.

Skills

Technical Program Management

Product Management

Software Engineering

Tools

Linear

Jira

Job description

Scale is seeking a Technical Program Manager for the Platform team in London to drive end-to-end delivery of the Scale Generative AI Platform. You will partner with engineering to accelerate development, build robust dev tooling, and ensure secure, scalable systems for global deployment.

You will translate architecture into clear execution plans, manage dependencies across teams, define SLOs, track adoption metrics, and report to leadership.