Platform Tech Lead: AI-native Order Management & Fulfilment

Vodafone Group Plc

Newbury

Hybrid

GBP 90,000 - 120,000

Full time

14 days+

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Job summary

Vodafone Group Plc, via VOIS (Vodafone Intelligent Solutions), is seeking a Platform Technical Lead for Order Management & Fulfilment to shape the platform strategy and delivery across multiple squads. You will influence engineering practices, define standards, and guide AI-native, model-driven software delivery within a telecommunications setting.

Joining VOIS means leading high-impact initiatives that align with Vodafone’s Open Digital Architecture and TM Forum standards, building scalable,

Qualifications

10+ years telecommunications OSS/BSS or software engineering experience.
5+ years in senior technical leadership, architecture leadership or engineering leadership roles.
Recognised subject matter expertise in telecommunications Order Management & Fulfilment processes and system design.
Deep understanding of TM Forum Open Digital Architecture (ODA) principles and TM Forum Open APIs.
Strong knowledge of Product Order, Service Order, Product Catalogue and related TMF Open APIs.
Experience designing and delivering Order-to-Fulfilment capabilities within telecommunications environments.
Proven experience translating business requirements into structured technical and functional specifications.
Degree in Computer Science, Engineering or equivalent practical experience.

Responsibilities

Own the technical strategy, engineering direction and evolution roadmap for the Order Management & Fulfilment domain.
Define and govern technical standards, implementation approaches and engineering practices across the OM&F stream.
Provide leadership across Product Ordering, Service Ordering, Order Decomposition, Order Orchestration, Fulfilment, Provisioning and Service Activation capabilities.
Establish domain guardrails aligned to Vodafone architecture principles and TM Forum standards.
Act as Vodafone's senior subject matter expert for OM&F processes, operational workflows and telecommunications fulfilment capabilities.
Ensure solutions align with TM Forum Open Digital Architecture (ODA) and relevant TMF Open APIs.
Define how business intent is translated into structured, implementation-ready specifications supporting AI-native software delivery.
Ensure specifications are complete, unambiguous, reusable and suitable for machine-assisted delivery approaches.
Resolve major technical risks, integration issues and delivery challenges.
Drive engineering productivity, quality and delivery effectiveness through adoption of AI-native delivery approaches.
Build engineering capability through leadership, coaching, mentoring, succession planning and capability development.
Shape technology strategy, platform evolution and engineering roadmaps across the Order-to-Fulfilment domain.
Partner with Product, Architecture, Network, Security and Operations teams to ensure alignment between business priorities and engineering execution.