Platform Tech Lead: AI-native Order Management & Fulfilment

Vodafone Group Plc

Newbury

Hybrid

GBP 90,000 - 120,000

Full time

14 days+
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Job summary

Vodafone Group Plc, via VOIS (Vodafone Intelligent Solutions), is seeking a Platform Technical Lead for Order Management & Fulfilment to shape the platform strategy and delivery across multiple squads. You will influence engineering practices, define standards, and guide AI-native, model-driven software delivery within a telecommunications setting.

Joining VOIS means leading high-impact initiatives that align with Vodafone’s Open Digital Architecture and TM Forum standards, building scalable,

Qualifications

  • 10+ years telecommunications OSS/BSS or software engineering experience.
  • 5+ years in senior technical leadership, architecture leadership or engineering leadership roles.
  • Recognised subject matter expertise in telecommunications Order Management & Fulfilment processes and system design.
  • Deep understanding of TM Forum Open Digital Architecture (ODA) principles and TM Forum Open APIs.
  • Strong knowledge of Product Order, Service Order, Product Catalogue and related TMF Open APIs.
  • Experience designing and delivering Order-to-Fulfilment capabilities within telecommunications environments.
  • Proven experience translating business requirements into structured technical and functional specifications.
  • Degree in Computer Science, Engineering or equivalent practical experience.

Responsibilities

  • Own the technical strategy, engineering direction and evolution roadmap for the Order Management & Fulfilment domain.
  • Define and govern technical standards, implementation approaches and engineering practices across the OM&F stream.
  • Provide leadership across Product Ordering, Service Ordering, Order Decomposition, Order Orchestration, Fulfilment, Provisioning and Service Activation capabilities.
  • Establish domain guardrails aligned to Vodafone architecture principles and TM Forum standards.
  • Act as Vodafone's senior subject matter expert for OM&F processes, operational workflows and telecommunications fulfilment capabilities.
  • Ensure solutions align with TM Forum Open Digital Architecture (ODA) and relevant TMF Open APIs.
  • Define how business intent is translated into structured, implementation-ready specifications supporting AI-native software delivery.
  • Ensure specifications are complete, unambiguous, reusable and suitable for machine-assisted delivery approaches.
  • Resolve major technical risks, integration issues and delivery challenges.
  • Drive engineering productivity, quality and delivery effectiveness through adoption of AI-native delivery approaches.
  • Build engineering capability through leadership, coaching, mentoring, succession planning and capability development.
  • Shape technology strategy, platform evolution and engineering roadmaps across the Order-to-Fulfilment domain.
  • Partner with Product, Architecture, Network, Security and Operations teams to ensure alignment between business priorities and engineering execution.

Skills

Engineering Leadership
Order Management & Fulfilment
TM Forum Open Digital Architecture
AI-native Engineering
APIs & Integrations
Strategic Thinking

Education

Degree in Computer Science or Engineering

Job description

Vodafone Group Plc, via VOIS (Vodafone Intelligent Solutions), is seeking a Platform Technical Lead for Order Management & Fulfilment to shape the platform strategy and delivery across multiple squads. You will influence engineering practices, define standards, and guide AI-native, model-driven software delivery within a telecommunications setting.

Joining VOIS means leading high-impact initiatives that align with Vodafone’s Open Digital Architecture and TM Forum standards, building scalable,

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