Platform Tech Lead - AI-Native Order Management

Vodafone Group Plc; Newbury; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Vodafone Group Plc is seeking the Platform Technical Lead for Order Management & Fulfilment to shape the strategy and guide multiple squads across the OM&F domain.

You will align with TM Forum standards, define domain guardrails, and drive AI-native delivery while building high‑performing engineering teams. This hybrid role covers architecture, product and engineering to enable scalable telecom platform capabilities.

Qualifications

• 10+ years telecommunications, OSS/BSS, digital platform or software engineering experience.
• 5+ years in senior technical leadership, architecture leadership or engineering leadership roles.
• Recognised subject matter expertise in telecommunications Order Management & Fulfilment processes and system design.
• Deep understanding of TM Forum Open Digital Architecture (ODA) principles and TM Forum Open APIs.
• Strong knowledge of Product Order, Service Order, Product Catalogue and related TMF Open APIs.
• Experience designing and delivering Order-to-Fulfilment capabilities within telecommunications environments.
• Proven experience defining technical standards and delivery approaches across multiple engineering teams.
• Strong experience translating business requirements into structured technical and functional specifications.
• Experience leading greenfield platform initiatives and operating effectively within high‑ambiguity environments.
• Experience with specification-driven, model-driven or AI-native software delivery approaches.
• Deep understanding of APIs, integration platforms, event‑driven architectures and telecommunications operational processes.
• Degree in Computer Science, Engineering or equivalent practical experience.

Responsibilities

• Own the technical strategy, engineering direction and evolution roadmap for the Order Management & Fulfilment domain.
• Define and govern technical standards, implementation approaches and engineering practices across the OM&F stream.
• Provide leadership across Product Ordering, Service Ordering, Order Decomposition, Order Orchestration, Fulfilment, Provisioning and Service Activation capabilities.
• Establish domain guardrails aligned to Vodafone architecture principles and TM Forum standards.
• Act as Vodafone's senior subject matter expert for OM&F processes, operational workflows and telecommunications fulfilment capabilities.
• Ensure solutions align with TM Forum Open Digital Architecture (ODA) and relevant TMF Open APIs.
• Define how business intent is translated into structured, implementation‑ready specifications supporting AI‑native software delivery.
• Ensure specifications are complete, unambiguous, reusable and suitable for machine‑assisted delivery approaches.
• Resolve major technical risks, integration issues and delivery challenges.
• Drive engineering productivity, quality and delivery effectiveness through adoption of AI-native delivery approaches.
• Build engineering capability through leadership, coaching, mentoring, succession planning and capability development.
• Shape technology strategy, platform evolution and engineering roadmaps across the Order-to-Fulfilment domain.
• Partner with Product, Architecture, Network, Security and Operations teams to ensure alignment between business priorities and engineering execution.

Skills

Engineering Leadership

Order Management & Fulfilment

TM Forum Expertise

AI-Native Engineering

Technical Excellence

Specification-Driven Delivery

People Leadership

Strategic Thinking

Education

Degree in Computer Science or Engineering

Job description

Vodafone Group Plc is seeking the Platform Technical Lead for Order Management & Fulfilment to shape the strategy and guide multiple squads across the OM&F domain.

You will align with TM Forum standards, define domain guardrails, and drive AI-native delivery while building high‑performing engineering teams. This hybrid role covers architecture, product and engineering to enable scalable telecom platform capabilities.