Platform Owner - MDM

Softcat; Leeds; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company in the UK is seeking a Platform Owner to manage and optimize key business platforms. This role involves developing platform strategies, ensuring operational reliability, and collaborating with vendors to maximize platform investments. Candidates should possess expertise in data architecture and change management. The company promotes a hybrid working environment, supporting diverse perspectives and experiences.

Qualifications

• Desirable knowledge of data management platforms.
• Strong understanding of data modeling and MDM architecture.
• Experience in managing vendor relationships.

Responsibilities

• Develop and maintain the platform strategy & roadmap.
• Identify industry trends impacting the business.
• Act as a subject matter expert for platform optimization.

Skills

CluedIn or similar Master Data Management Platform

Data Architecture

Vendor Management

Operational Excellence in Data Stewardship

Change Management

Job description

Overview

The Platform Owner is responsible for managing, evolving, and optimising one or more key business platform to meet organisational needs while ensuring its stability, scalability, and security. You will be accountable for the platform operations, ensuring its availability and performance. This role bridges business operations, product strategy, and technical implementation, ensuring that the platform aligns with strategic objectives and delivers maximum value.

Key Responsibilities

• Platform Strategy & Roadmap: Develop and maintain the platform strategy & roadmap, including business case, high-level use cases, revenue considerations, and ROI, ensuring alignment with business priorities and future needs
• Stay informed about platform updates and industry trends, identifying key changes that may impact the business
• Work with vendors and account managers to maximise the value of platform investments
• Act as a platform subject matter expert / champion to provide expert guidance, optimise performance, drive innovation, and leverage AI within the platform ecosystem

We\'d love you to have

• Desirable knowledge of CluedIn or a similar Master Data Management Platform
• Technical Leadership in Data Architecture – Strong understanding of data modelling, metadata management, and MDM architecture, with experience overseeing platform design, integrations, and compliance with data security and regulatory standards
• Vendor & Partner Collaboration – Skilled in managing relationships with MDM platform vendors and implementation partners to maximise platform value, support development, and ensure operational reliability
• Operational Excellence in Data Stewardship – Experience in maintaining platform performance, enabling proactive monitoring, automation, and incident response, with a focus on data quality, lineage, and stewardship
• Change Management & User Enablement – Ability to manage platform upgrades and deployments with minimal disruption, while driving adoption through training, stakeholder engagement, and effective use of MDM capabilities

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don\'t hesitate to apply – we would love to hear from you!

Work patterns

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don\'t prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.