Platform Operations Lead: Web Production & Page Builder

3310 John Wiley & Sons Ltd.; Oxford; On-site; GBP 46,000 - 66,000; Full time

Benefits offered by this job

Meeting-free Friday afternoons

Comprehensive benefits package

Career development opportunities

Job summary

John Wiley & Sons Ltd. in the United Kingdom is seeking a Senior Manager, Platform Operations to lead a team of Web Producers who configure Wiley Online Library hubs and content, ensuring a reliable user experience and alignment with Research Publishing strategy.

You will drive process improvements, champion automation and AI integrations, coordinate testing, and partner with Product and other publishing leads to deliver scalable solutions.

Qualifications

• Experience leading web production teams and managing contributors.
• Strong client-facing communication and project management skills.
• Knowledge of emerging web technologies and ability to solve complex problems.

Responsibilities

• Lead a team of Web Producers; coach, train, and develop staff.
• Provide internal/external consultation on Page Builder solutions.
• Define and enable robust processes for onboarding new products and microsites to Wiley Online Library.

Skills

Web production management

People management

Client communication

Project management

Emerging web technologies

Stakeholder alignment

Education

Bachelor's degree

Tools

Page Builder

Job description

John Wiley & Sons Ltd. in the United Kingdom is seeking a Senior Manager, Platform Operations to lead a team of Web Producers who configure Wiley Online Library hubs and content, ensuring a reliable user experience and alignment with Research Publishing strategy.

You will drive process improvements, champion automation and AI integrations, coordinate testing, and partner with Product and other publishing leads to deliver scalable solutions.