Platform Engineer: AI-Driven Infra at Scale

Ticket Tailor; Greater London; Hybrid; GBP 75,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Two days in office per week

Job summary

Ticket Tailor is seeking a Platform Engineer to design, build, and own its production infrastructure. You will work on AWS-based systems, manage IaC with Terraform, and improve tooling for reliability, observability, and performance.

You will collaborate closely with product engineers, bringing strong system design and AI-enabled approaches to evolve the platform while keeping security and simplicity at the forefront.

Qualifications

• Experience owning production infrastructure across multiple AWS services.
• Infrastructure as code is your default for managing estates with Terraform or similar.
• Strong relational database experience including migrations and optimization.
• Experience with containerisation in production.
• Comfort with AI-native tooling and evaluating new tools.
• Ability to design scalable, maintainable systems.

Responsibilities

• Design, build and maintain infrastructure across AWS services, Terraform, and Cloudflare.
• Own and improve tooling to deliver impact with measurable results.
• Ensure reliability and observability using Datadog and alerting.
• Handle migrations, upgrades, incident response and production troubleshooting.
• Drive adoption of AI-assisted workflows and keep things simple and secure.

Skills

AWS expertise

System design

Infrastructure as code

Relational databases

CI/CD

AI-native mindset

Tools

Terraform

Datadog

Cloudflare

OpenPolicyAgent

GitHub Actions

AWS

Job description

Ticket Tailor is seeking a Platform Engineer to design, build, and own its production infrastructure. You will work on AWS-based systems, manage IaC with Terraform, and improve tooling for reliability, observability, and performance.

You will collaborate closely with product engineers, bringing strong system design and AI-enabled approaches to evolve the platform while keeping security and simplicity at the forefront.